Snapchat Recap allows you to see personalized and favorite memories.
Whether you were using lenses, creating content, or sharing selfies, you captured it all.
Recap is similar to Spotify Wrapped where you can view your highlights for the year.
You can see it by navigating to the app’s camera and selecting the Memories icon.
In this guide, you’ll learn how to fix your 2024 Snap Recap not loading, not showing, or missing on Snapchat.
Why is my 2024 Snap Recap not showing?
Your Snapchat Recap is not showing because you haven’t saved enough Snaps this year.
Recaps are also rolling out slowly, so if you don’t have it, you must wait for it to be rolled out to you.
In addition, it’s not possible to request a Recap or have one created.
If your Recap is showing but it doesn’t load, it means that there’s either a caching or version issue.
How to Fix 2024 Snap Recap Not Loading
Fix 1: Delete and reinstall Snapchat
- Tap and hold the Snapchat app.
- Select “Remove App” or “Uninstall”.
- Open the App Store or Google Play Store.
- Search for “Snapchat” and reinstall it.
- Open Snapchat and log in to your account.
- Navigate to the camera, select the memories icon, and try viewing your Recap.
Source: This fix worked for u/taint-muncher and u/Available_String_742 on Reddit.
Fix 2: Clear Snapchat’s cache
- Open Snapchat and tap on your profile picture.
- Select the gear icon on the top right.
- Scroll down and select “Clear Data”.
- Select “Clear Cache” followed by “Clear”.
- Turn off your device and turn it back on.
- Navigate to the camera, select the memories icon, and try viewing your Recap.
Source: My Snapchat Memories won’t load via Snapchat Support.
Fix 3: Update Snapchat
- Open the App Store or Google Play Store.
- Search for “Snapchat” and select it.
- Tap on “Update” to update the app.
- Navigate to the camera, select the memories icon, and try viewing your Recap.
Source: My Snapchat Memories won’t load via Snapchat Support.
Further reading
How to See Your 2024 Snap Recap on Snapchat
