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How to Fix 403 Forbidden on ChatGPT

Is Chat GPT showing this error message, “403 Forbidden”?

ChatGPT is an AI made by OpenAI that communicates in a human-like manner.

It’s able to answer follow-up questions, deny inappropriate requests, and make assumptions.

The company develops and promotes advanced AI technology.

The goal of OpenAI is to create safe AI that helps humanity and to advance AI research.

It was founded by Elon Musk and Sam Altman in 2015 in San Francisco, California.

In this guide, you’ll learn how to fix the 403 Forbidden nginx on ChatGPT or the failed to refresh auth token error.

What does “403 Forbidden” mean on Chat GPT?

403 Forbidden on Chat GPT means that an API request that you’re trying to make is not allowed.

This can happen if the API endpoint is not public or if you’re trying to edit or delete a resource that it does not own.

Its a response status code that shows that the server knows the request but fails to authorze it.

It can either mean that there is an issue with the authentication process or a lack of credentials.

A 403 Forbidden error can also occur due to rate limiting—if you’ve made too many requests at one go.

How to Fix 403 Forbidden on ChatGPT

To fix a 403 Forbidden error on ChatGPT, you can try connecting to a VPN or disconnecting your VPN.

You can also try clearing your browser’s cookies and cache.

If you have multiple Chrome extensions, one of them might have an issue.

To fix it, you need to remove unwanted or suspicious extensions.

In some cases, you might be rate limited because you’ve made too many requests.

If all else fails, you can contact OpenAI by selecting the chat bubble icon here: help.openai.com.

Fix 1: Connect to a VPN / disconnect your VPN

Connect to a VPN:

  • For mobile devices: Download a free VPN app like VPN – Proxy Unlimited Shield and connect to another country’s VPN.
  • For a PC: Dwnload a free VPN app like Proton VPN and connect to another country’s VPN.

Disconnect your VPN:

  • In some cases, a VPN might cause the “403 Forbidden” error.
  • If you’re already connected to a VPN but you’re still getting the 403 Forbidden error, disconnect your VPN instead and try to log in to ChatGPT again.

Fix 2: Clear your browser’s cache and cookies

  • Chrome: Chrome > Three Dots > More Tools > Clear browsing data > Cookies and other site data / Cached images and files > Clear data.
  • Edge: Edge > Three Dots > Settings > Privacy & services > Choose what to clear > Cached images and files / Cookies and other site data > Clear.
  • Firefox: Firebox > Menu > Settings > Privacy & Security > Cookies and Site Data > Clear.

Fix 3: Remove your Chrome extensions

  • Open Chrome and select the three dots (on the extreme right of the URL field).
  • Click on “More Tools” and click on “Extensions”.
  • Click on “Remove” next to unwanted or suspicious extensions.

Note: Some Chrome extensions can cause ChatGPT to not work, so you need to remove them.

Fix for developers

  1. Make sure that you’re using the correct API endpoint (double-check the documentation).
  2. Check the API key and if it’s sent in the correct format.
  3. Verify the authentication credentials (e.g., username, password, token).
  4. Ensure that you have the required permissions to access the resource (contact OpenAI for assistance).

Further reading

How to Fix ChatGPT Error Code 1020 Access Denied

How to Fix “An error occurred” on ChatGPT

How to Fix “We’re experiencing exceptionally high demand” in ChatGPT

About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.