Are you getting an error code 500 on Roblox when you try to join an experience?
Here’s the second part of the error: “Something went wrong”.
Followed by, “500 | An unexpected error occurred”.
And: “If you continue to receive this message, check out our status”.
In this guide, you’ll learn how to fix the “Something went wrong” error in Roblox on PC and mobile (Android/iOS).
How to Fix “Something went wrong” in Roblox
Fix 1: Clear the cache for Roblox
- Chrome: Open Chrome > three dots > Settings > Privacy and security > Third-party cookies > See all site data and permissions > Search for “Roblox” > Click on the trash icon > Clear.
- Roblox on Windows: Search for “%localappdata%” using Windows Search > Open the “Temp” folder > Delete all of the files and folders there.
- Android Roblox app: Open the Settings app > Apps > Roblox > Storage > Clear data > Clear cache.
- iOS Roblox app: Open the Settings app > General > Storage > Roblox > Offload App > Offload App.
Fix 2: Download the Roblox Windows app
- Go to https://www.roblox.com/download.
- Select “Download Windows app”.
- Run “RobloxPlayerInstaller”.
- Log in to your Roblox account and try joining a game.
Fix 3: Download Roblox from the Microsoft Store
- Search for “Control Panel” using Windows Search.
- Uninstall a program > right-click Roblox > Uninstall.
- Open the Microsoft Store app and install Roblox.
- Launch Roblox, log in to your account, and try joining a game.
Fix 4: Connect to a VPN
- Install a PC/mobile app like ProtonVPN.
- Connect to a free VPN (e.g., Australia).
- Launch Roblox and try joining a game.
Fix 5: Wait for a few hours
- In most cases, the “Something went wrong” error in Roblox happens because there is a server outage.
- To fix this, wait for a few minutes to a few hours before playing Roblox again.
- In the meantime, you can check Roblox’s status to see if the servers are down.
Further reading
How to Fix Roblox 500 An Unexpected Error Occurred
