A lot of users are experiencing the “App not active” error when they try to log in to Pokemon GO with Facebook.
If you try to log in with Facebook, it’ll say that the app is not accessible right now.
If you’re already logged into the app with Facebook, you won’t have the issue.
However, users who are signed out of Facebook won’t be able to do so.
In this guide, you’ll learn why you got the “App not active” error in Pokemon GO and how to fix it.
What does “App not active” mean in Pokemon GO?
The “App not active” error means that the Facebook login for Pokemon GO is down.
If Pokemon GO is down, you need to wait for the developers of the game to fix the issue before you can log in again.
There are two methods to check if Pokemon GO is down.
The first method is to go to DownDetector and search for “Pokemon GO”.
After you’ve searched for the game, check for a spike in the graph.
If there is, it means that Pokemon GO is down for everyone and not just you.
The second method is to go to Twitter and search for “Pokemon Down”.
If there are multiple tweets about it, it probably means that the game is down.
At times, https://twitter.com/PokemonGoApp will tweet about the issue if it’s a global one.
How to “App not active” in Pokemon GO
To fix “App not active” in Pokemon GO, you need to wait for the developers to fix the issue—this will usually take a few hours.
The issue is usually caused by a server issue.
Hence, you need to wait until the servers are back up before you can log in with Facebook.
There are multiple complaints about the login issue.
Here’s a tweet by @emzzie1, “@PokemonGoApp Is the game down? I can’t log in on any device!”.
And a tweet by @OnGraceAndHavoc, “@PokemonGoApp Facebook login appears to be down for a few hours now? Any update?”.
If there is a bug in the game, a new update will be introduced to fix it.
Hence, you need to make sure that you’ve updated Pokemon GO to the latest version.
To do so, go to the App Store or Google Play Store, search for “Pokemon GO” and update the game if there is one.
If you need further assistance, you can contact Niantic Support using this form.
Make sure to follow Pokemon GO on Twitter for more information.