How to Fix Black Screen on Roblox Mobile

Are you facing a black screen error on Roblox on your mobile device?

This can happen on multiple devices including iOS or Android devices.

Android devices include Oppo, Infinix, Vivo, Samsung, and other brands.

The black screen occurs when you open the Roblox app and log in to your account.

In this guide, you’ll learn how to fix the black screen on the Roblox Mobile app (on iOS or Android devices—Oppo/Infinix/Vivo).

Why am I getting a black screen on Roblox mobile?

You’re getting a black screen on Roblox mobile because your device is outdated or there’s a bug with the latest Roblox update.

As of January 2025, many users with old Android devices reported experiencing a black screen on Roblox.

Common devices that face this issue are Oppo, Infinix, and Vivo.

You can easily bypass this issue by playing Roblox on another device like an iPhone or a PC.

However, if you don’t have either one, you can try the fixes below.

How to fix black screen on Roblox mobile

Fix 1: Reduce motion

1. Open the Roblox app.
2. Tap on “More” on the bottom navigation bar.
3. Tap on “Settings” and “Device Preferences”.
4. Turn on “Reduce Motion”.

Fix 2: Install an older version of Roblox

1. Uninstall the Facebook app from your device.
2. Go to https://apkpure.com/roblox-android/com.roblox.client/versions.
3. Install an older version (APK) of Roblox
4. Open Roblox and the black screen should be gone.

Fix 3: Update your device

1. Open the Settings app.
2. Tap on “System” and “System update”
3. Follow the on-screen instructions to update your device.

Fix 4: Clear the Roblox’s cache

1. Open the Settings app.
2. Tap on “Apps” and “Apps management”.
3. Tap on “Roblox” and “Storage usage”.
4. Select “Clear cache” and “Clear data”.

Fix 5: Update Roblox to the latest version

1. Open the App Store or Google Play Store.
2. Search for “Roblox”.
3. Tap on “Update” if there’s an update.

Fix 6: Uninstall and reinstall Roblox

1. Tap and hold the Roblox app.
2. Select “Remove app” or “Uninstall”.
3. Open the App Store or Google Play Store.
4. Search for “Roblox” and reinstall it.

Fix 6: Wait for Roblox to fix the issue

1. Check Twitter/X and r/RobloxHelp to see if anyone is facing the same issue.
2. If there’s a bug on the Roblox app, there’s nothing you can do to fix the black screen issue.
3. Instead, you must wait for Roblox to fix the issue.
4. It can take 3 to 5 days for the developers to fix it.

Further reading

How to Fix “Not authorized to join this experience due to privacy setting” in Roblox

How to Fix “To access this experience, first update your content maturity setting” in Roblox

List of Roblox Hotkeys and Keyboard Shortcuts