How to Fix “You can create or join a new Steam family on”

Are you getting a “You can create or join a new Steam family on” error on Steam?

Here’s the second part of the error, “You can rejoin your last Steam family if invited”.

Steam Families is a detailed set of family-centric features that replaces existing family features.

Users can manage game access for their family members and invite up to 5 members.

However, if you leave a family, you might receive an error saying that you can’t create or join a new family.

In this guide, you’ll learn how to fix “You can create or join a new Steam family on MM/DD/YYYY” on Steam.

How to Fix “You can create or join a new Steam family on”

To fix “You can create or join a new Steam family on”, you need to rejoin your Steam family.

Otherwise, you need to create a new Steam account, contact Steam support for assistance, or wait for 1 year before you can create or join a new family.

Fix 1: Wait for 1 year

• If you’ve left your Steam Family, you need to wait for 1 year before you can create or join a new family again.
• The 1 year cooldown is to prevent users from abusing the feature to play different games from different people.
• Children in a Steam Family cannot leave the family themselves and must be removed by an adult.

Fix 2: Rejoin your Steam family

• If you’ve accidentally left your Steam Family, you can rejoin it.
• You can rejoin your family if you were a member without waiting and it has less than 6 members.
• If you don’t rejoin your family, you’ll have to wait 1 year before you can create or join a new family.

Fix 3: Create a new Steam account

• If you’ve left your Steam Family, you need to wait 1 year before you can create or join a new family.
• To bypass the 1 year cooldown, you need to create a new Steam account.
• After you’ve created a new Steam account, you can create or join a new family.

Fix 4: Contact Steam support

1. If you have any questions or issues regarding the Steam Family feature, you can contact Steam support.
2. To contact Steam support, go to help.steampowered.com and log in to your Steam account.
3. Select “Steam Families” followed by “Contact Steam Support”.
4. Provide details about the issue you’re facing and send the report.
5. Wait for 1 to 3 business days for Steam’s response.

Further reading

How to Fix Steam No Licenses Error

How to Fix “Disconnected: Steam Auth Timeout” Error in Rust

How to Fix Hogwarts Legacy Freezing, Crashing, or Not Launching