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How to Fix Epic Games Error Code AS-3

Are you getting an error code AS-3 when you’re trying to sign in to Epic Games?

Here’s the full error message, “Sign in failed, if the problem persists please visit our online support”.

Followed by, “Search our knowledge base to learn more”.

The error message happens because there’s a problem with your connection while using the Epic Games Launcher.

In this guide, you’ll learn how to fix the Error Code: AS-3 on the Epic Games Launcher on a Windows PC.

How to Fix Epic Games Error Code AS-3

Epic Games Error Code AS-3

To fix Epic Games Error Code AS-3, try allowing Epic Games through the Windows Defender Firewall.

You can also try to change your DNS or uninstalling and reinstalling the launcher.

Fix 1: Allow Epic Games through Firewall

  1. Search for “Windows Defender Firewall” using Windows Search and open it.
  2. Select “Allow an app or feature through Windows Defender Firewall”.
  3. Change settings > Allow another app… > Browse.
  4. Add these two programs:
    • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
    • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe
  5. Restart your PC, open the Epic Games Launcher, and try signing in to it.

Fix 2: Change your DNS

  1. Search for “Control Panel” using Windows Search and open it.
  2. Network and Internet > Network and Sharing Center > Connections (e.g. Ethernet).
  3. Select “Properties” and double-click “Internet Protocol Version 4 (TCP/IPv4).
  4. Enable “Use the following DNS server addresses”.
  5. Enter “” as the preferred DNS server.
  6. Enter “” as the alternate DNS server.
  7. Select “OK”, open the Epic Games Launcher, and try signing in to it.

Fix 3: Uninstall and reinstall Epic Games

  1. Search for “Control Panel” using Windows Search and open it.
  2. Programs > Uninstall a program > Right-click “Epic Games Launcher”.
  3. Select “Uninstall” to uninstall the launcher.
  4. Reinstall the launcher here: store.epicgames.com/download.
  5. Open the Epic Games Launcher and try signing in to it.

Further reading

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How to Open the Southern Ruins Vault in Fortnite


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Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.