Are you getting a 1001_2 login error in Honkai Star Rail on Android, iPhone, or PC?
Honkai Star Rail is a new space-themed role-playing game created by the same people behind Genshin Impact.
The game invites players to embark on a thrilling journey aboard the Astral Express to explore the endless expanse of the galaxy.
Along the way, players can make new friends from all corners of the world and even encounter some familiar characters.
With exciting destinations such as a space station, a planet trapped in eternal winter, and a starship, the game is sure to provide plenty of wonder and excitement.
The game also has an exceptional cinematic quality, expressive facial animations, and an original soundtrack.
In addition, players can enjoy a new command combat system that allows for more tactical gameplay.
In this guide, you’ll learn how to fix the “Login error occurred. Please try again later. Error code: 1001_2” in Honkai Star Rail.
- Why did error code 1001_2 occur in Honkai Star Rail?
- How to fix Error Code 1001_2 in Honkai Star Rail
Why did error code 1001_2 occur in Honkai Star Rail?
Here’s why the error code 1001_2 in Honkai Star Rail occurred:
- Connectivity issues – Slow internet speed or no internet connection.
- Custom DNS – Third-party plugins may have changed your DNS.
- Server outage – The server may be overloaded, which prevents you from logging in.
- Incompatible device – Your device may not be compatible with the game’s minimum system requirements.
- Firewall or Antivirus – Your Firewall or Antivirus may have blocked the game from running.
How to fix Error Code 1001_2 in Honkai Star Rail
To fix error code 1001_2 in Honkai Star Rail, you can try switching your network (from Wi-Fi to mobile data and vice-versa) or turning off your VPN.
You can also try to restore your DNS to default or contact Hoyoverse for help.
Other troubleshooting methods include force exiting and reopening the game, uninstalling and reinstalling the game, and clearing the game’s cache and data.
Fix 1: Switch your network
- If you’re connected to Wi-Fi, try switching to mobile data.
- If you’re using mobile data, try switching to Wi-Fi.
- You can also try connecting to a different Wi-Fi.
Fix 2: Turn off your VPN / Adblockers
- If you’re using a VPN, you need to turn it off before launching Honkai Star Rail.
- Disable any ad-blocking software on your device (e.g. AdGuard DNS).
Fix 3: Restore your DNS to default
For Android:
- Settings > Network & Internet > Advanced.
- Select “Private DNS” followed by “Off”.
- Restart Honkai Star Rail and try to log in again.
For iOS:
- Settings > Wi-Fi > Your Wi-Fi.
- Tap on the info icon next to your Wi-Fi.
- Configure DNS > Manual > Remove custom DNS settings.
- Restart Honkai Star Rail and try to log in again.
Fix 4: Other troubleshooting methods
- Force exit and reopen Honaki Star Rail.
- Uninstall and reinstall Honkai Star Rail.
- Clear the game’s cache and data (for iOS/Android).
- Free up storage space on your device.
- Update your graphics card and Windows version (for PC).
- Update your iOS/Android version (for iOS/Android).
Fix 5: Contact Hoyoverse for help
- If you’ve followed the above fixes but the error is still not fixed, you need to contact the Hoyoverse customer service for help.
- Email hsrcs_en@hoyoverse.com and describe the issue that you’re facing.
Further reading
How to Fix Error Code 1001_1 in Honkai Star Rail
Real Treasure Map Location in Honkai Star Rail
How to “Find the treasure according to the treasure map” in Honkai Star Rail
