Did you forget your Genshin Impact username?
If you did, you may not be able to log in to your account.
If you can’t log in, you can try using your email address instead of your username.
However, if you didn’t link your email address to your account, you cannot use it to log in.
If that’s the case, you need to find your Genshin Impact username.
After you’ve found your username, you’ll be able to use it along with your password to log in to your account.
In this guide, you’ll learn how to see or find your Genshin Impact username if you forgot or lost it.
How to find your Genshin Impact Username
To find your Genshin Impact username, you need to click on “Forgot password?” and reset your password.
After you’ve reset your password, open Genshin Impact and you’ll be able to see your username.
Before you can reset your password, there are a couple of things that you need to do.
This includes entering your email address and verifying it.
After you’ve verified your email address, you’ll be able to reset your password.
By resetting your password, you’ll be able to see your Genshin Impact username on the login screen.
Unfortunately, if you lost access to your email address, you won’t be able to reset your password and find your Genshin Impact username.
If that’s the case, you need to contact miHoYo for assistance.
You can contact miHoYo by emailing them at genshin_cs@mihoyo.com.
Here are 4 steps to find your Genshin Impact username:
- Open Genshin Impact and click on “Forgot password?”
- Enter your Genshin Impact email
- Complete the security verification
- Set a new password
- Open Genshin Impact to see your username
1. Open Genshin Impact and click on “Forgot password?”
Before you can see or find your Genshin Impact username, you need to reset your password.
To begin with, open Genshin Impact and log out of your account if you haven’t already.
If you’re in-game, press “Esc” on your keyboard to open the Paimon menu and click on the exit icon on the left sidebar.
Secondly, click on “Confirm” to confirm that you want to quit the game.
Thirdly, click on the exit icon on the bottom right corner of the screen.
Lastly, click on the “Ok” button to log out of your Genshin Impact account.
Once you’re on the login screen in Genshin Impact, click on “Forgot password?”.
2. Enter your Genshin Impact email
After you’ve clicked on “Forgot password?”, you’ll land on the “Forgot password” page.
On this page, you’ll see a “Username/Email” field.
You can either enter your Genshin Impact username or your email address.
Since you forgot your Genshin Impact username, you need to enter your email address.
Enter the email address that is linked to your Genshin Impact account in the “Username/Email” field.
Then, click on “Next” to proceed to the next step.
If you don’t have access to your email address, you won’t be able to proceed.
Instead, you need to contact miHoYo for assistance.
3. Complete the security verification
After you’ve entered your email address, you’ll land on the “Security Verification” page.
Now, you need to verify your email address to proceed.
This is to prove that you’re the owner of your account.
Firstly, click on “Send code” to send the verification code to your email.
The verification code will arrive in less than 5 minutes.
Check your email for the verification code and copy it.
Then, paste the verification code in the “Verification Code” field.
If you didn’t receive the code, make sure to check your junk and spam folder.
Lastly, click on “Next” to verify your email address.
4. Set a new password
After you’ve verified your email address, you’ll land on the “Set New Password” page.
Now, you need to set a new password for your Genshin Impact account.
There are a couple of fields on the page including “New Password” and “Confirm Password”.
Firstly, set a new password and enter it in the “New Password” field.
Your new password cannot be the same as your old password.
Secondly, re-enter your new password in the “Confirm Password” field.
This is to confirm your new password.
Lastly, click on “Confirm” to reset your Genshin Impact password.
5. Open Genshin Impact to see your username
After you’ve reset your password, you need to open Genshin Impact.
Once you’ve opened Genshin Impact, you’ll get a “Password successfully changed” message.
Now, you should be able to find your Genshin Impact username in the login field.
If it’s not there, you need to log out of your account first.
To log out of your account, click on the exit icon on the bottom left corner of the screen.
Then, click on “Ok” to log out of your account.
After you’ve logged out of your Genshin Impact account, you’ll be able to see your Genshin Impact username!
Conclusion
You need to know your Genshin Impact username to log in to your account.
If you forgot it, you can try using your email address to log in.
Alternatively, you can reset your password to see your username.
However, if you lost access to your email address, you won’t be able to reset your password.
If that’s the case, you need to contact miHoYo for assistance by emailing them at genshin_cs@mihoyo.com.
Further reading
300+ Good, Aesthetic, and Cool Usernames for Genshin Impact
