Are you getting a global distribution error in Honkai Star Rail on Android, iPhone, or PC?
Honkai Star Rail is a new space-themed role-playing game created by the same people behind Genshin Impact.
The game invites players to embark on a thrilling journey aboard the Astral Express to explore the endless expanse of the galaxy.
Along the way, players can make new friends from all corners of the world and even encounter some familiar characters.
With exciting destinations such as a space station, a planet trapped in eternal winter, and a starship, the game is sure to provide plenty of wonder and excitement.
The game also has an exceptional cinematic quality, expressive facial animations, and an original soundtrack.
In addition, players can enjoy a new command combat system that allows for more tactical gameplay.
In this guide, you’ll learn how to fix “Global distribution error. Check network connection, restart, and try again” in Honkai Star Rail.
- What is the global distribution error in Honkai Star Rail?
- How to fix “Global distribution error” in Honkai Star Rail
What is the global distribution error in Honkai Star Rail?
The global distribution error in Honkai Star Rail most likely means that there’s a problem with your internet connection.
Here are all of the possible reasons for the error:
- Server outage – The server may be overloaded, which prevents you from logging in.
- Connectivity issues – Slow internet speed or no internet connection.
- Custom DNS – Third-party plugins may have changed your DNS.
- Firewall or Antivirus – Your Firewall or Antivirus may have blocked the game from running.
How to fix “Global distribution error” in Honkai Star Rail
To fix the global distribution error in Honkai Star Rail, you can try switching your network (from Wi-Fi to mobile data and vice-versa) or disabling your VPN.
You can also try restoring your DNS to default or contacting Hoyoverse for help.
Other troubleshooting methods include force exiting and reopening the game, uninstalling and reinstalling the game, and clearing the game’s cache and data.
Fix 1: Switch your network
- If you’re using mobile data, try switching to Wi-Fi.
- If you’re connected to Wi-Fi, try switching to mobile data.
- You can also try connecting to a different Wi-Fi.
Fix 2: Disable your VPN / Adblockers
- Disable any ad-blocking software on your device (e.g. AdGuard DNS).
- If you’re using a VPN, you need to disable it before launching Honkai Star Rail.
Fix 3: Restore your DNS to default
For Android:
- Settings > Network & Internet > Advanced.
- Select “Private DNS” followed by “Off”.
- Restart Honkai Star Rail and try to log in again.
For iOS:
- Settings > Wi-Fi > Your Wi-Fi.
- Tap on the info icon next to your Wi-Fi.
- Configure DNS > Manual > Remove custom DNS settings.
- Restart Honkai Star Rail and try to log in again.
Fix 4: Other troubleshooting methods
- Force exit and reopen Honaki Star Rail.
- Clear the game’s cache and data (for iOS/Android).
- Uninstall and reinstall Honkai Star Rail.
- Update your iOS/Android version (for iOS/Android).
- Update your graphics card and Windows version (for PC).
- Free up storage space on your device.
Fix 5: Contact Hoyoverse for help
- If you’ve followed the above fixes but the error is still not fixed, you need to contact the Hoyoverse customer service for help.
- Email hsrcs_en@hoyoverse.com and describe the issue that you’re facing.
Further reading
Rivet Town Warp Trotter Location in Honkai Star Rail
