Is your Roblox account hacked and you’re unable to access it?
Did the hacker change your email address or password?
If you’ve recently given out your login details, there’s a high chance that your Roblox account is hacked.
If that’s the case, you need to seek help from the Roblox support team as soon as possible.
This is because you won’t be able to reset your password.
In the meantime, you can create a new Roblox account.
In this guide, you’ll learn how to get your hacked Roblox account back.
How to get your hacked Roblox account back
To get your hacked Roblox account back, you need to contact Roblox support.
In the contact form, you need to enter your contact information and provide the details of the issue.
After you’ve submitted the form, you need to wait for Roblox to respond to you.
Roblox will typically respond to your request in 24 hours.
However, it may take longer for Roblox to get back to you if there are a lot of outstanding support requests.
Roblox will respond to you via the email address that you’ve provided.
Hence, you need to check your email after 24 hours.
Make sure to check your junk and spam mail as well.
In the email, Roblox will give you instructions on your next steps.
In most cases, there will be a password reset link in the email.
Click on the password reset link and reset your password to regain access to your account.
Here’s how to get your hacked Roblox account back:
- Go to Roblox support
- Enter your date of birth
- Provide your contact information
- Provide the details of the issue
1. Go to Roblox support
The first step to get your hacked Roblox account back is to go to the Roblox support page.
Firstly, open Google and search for “Roblox support”.
Then, click on the search result that says, “Support – Roblox”.
Alternatively, you can visit the Roblox support page by clicking on this link: https://www.roblox.com/support.
The Roblox support page is the best way that you can use to contact Roblox directly.
Do not trust others that claim that they can assist you in recovering your Roblox account.
2. Enter your date of birth
Once you’re on the Roblox support page, you’ll see a “MM/DD/YYYY” field.
Before you can contact Roblox, you need to enter your date of birth.
Alternatively, you can log in to Roblox to skip this step.
To continue, enter your date of birth by month, day, and year.
For example, if your date of birth is on November 4, 2000, enter “11/04/2000”.
Once you’ve entered your date of birth, click on “Next” to proceed to the contact form.
3. Provide your contact information
After you’ve clicked on “Next”, you’ll land on the contact form.
The contact form requires you to provide your contact information and the details of the issue.
The first part of the form is to provide your contact information.
This includes your Roblox username, first name, and email address.
Firstly, enter your Roblox username in the “Username” field.
Secondly, enter your first name in the “First Name” field.
Thirdly, enter your email address in the “Email Address” field.
Lastly, re-enter your email address in the “Confirm Email Address” field.
Now, scroll down to proceed to the next part of the form.
4. Provide the details of the issue
After you’ve provided your contact information, you need to provide the details of the issue.
This includes your device, the type of help category, and the description of the issue.
Firstly, select your device in the “What device are you having the problem on?” dropdown box.
For example, if you’re playing Roblox on a PC, select the “PC” option.
Secondly, select the help category in the “Type of help category” dropdown box.
Since your Roblox account is hacked, select the “Account Hacked or Can’t Log in” option.
Thirdly, you need to select “Account Hacked” as the sub-category.
Lastly, you need to describe that your Roblox account is hacked in the “Description of issue” field.
Here’s an example of a description, “Hi Roblox, my account has recently been hacked. I can’t log in because the hacker changed my login information. Please help!”.
Once you’ve completed the form, click on “Submit” to submit it.
After you’ve submitted the form, you need to wait for Roblox to respond to you.
Roblox will typically respond to you in 24 hours via the email address that you’ve provided.
Make sure to check your email after 24 hours for a response from Roblox.
In the response email, Roblox will give you instructions on how you can get back your account.
In most cases, there will be a password reset link that you can use to reset your Roblox password.
You’ve successfully learned how to get your hacked Roblox account back!
Conclusion
You should always take measures to prevent hackers from hacking your Roblox account.
Firstly, you should set a strong password with a combination of letters and numbers.
Having a strong password will prevent hackers from logging in to your account by brute force.
This is because they won’t be able to guess your password.
Secondly, you can enable 2-step verification from your settings on Roblox.
If you have 2-step verification enabled, a code will be sent to your email whenever you log in.
You need to enter the code before you can log in.
By having a strong password and 2-step verification enabled, your Roblox account will be more secure.
Further reading
How to Fix High Ping in Roblox
