Are you getting a “This item is currently unavailable in your region” error on Steam?
Here’s the first part of the error, “An error was encountered when processing your request”.
The error message happens when the game is not released in your country yet.
For example, if the game does not cater to Asia, you won’t be able to download it in Singapore, India, Japan, etc.
In this guide, you’ll learn what does “This item is currently unavailable in your region” mean and how to fix/bypass it.
- What does “This item is currently unavailable in your region” mean?
- How to fix “This item is currently unavailable in your region”
What does “This item is currently unavailable in your region” mean?

The “This item is currently unavailable in your region” error message means that the game is not released in your country yet.
As a result, you won’t be able to view or download it on Steam.
Some games are only available in selected regions.
For example, Lost Ark is available in the United States, but not in Asia.
Hence, if you’re trying to download the game in Asia, you won’t be able to.
You can check the available regions of the game on the game’s website.
How to fix “This item is currently unavailable in your region”
To fix “This item is currently unavailable in your region”, you need to use a free VPN like ProtonVPN.
Using a VPN allows you to bypass the error message and download a game even if it’s not available in your region.
You just need to connect to a region where the game is available in.
For example, if the game is available in the United States, you can connect to a United States VPN.
After you’ve downloaded the game, it will be located in your Steam library.
Step 1: Use a free VPN (e.g. ProtonVPN)

- Download a free VPN like Proton VPN: https://protonvpn.com/download.
- Open Proton VPN and create a new account.
- Connect to a VPN where the game is available in (e.g. US-FREE#1).
Proton VPN has multiple free VPNs that you can connect to.
Most games are available in the United States, so connecting to a US VPN is highly recommended.
This is because most games prioritize their release in the US.
Step 2: Get the game on the store.steampowered.com

- Go to store.steampowered.com.
- Search for the game that you want to download (e.g. Lost Ark).
- Click on “Play Game” or purchase the game.
If you’re connected to a VPN where the game available in, you’ll be able to view and download it.
Keep in mind that you can only use the browser version of Steam (store.steampowered.com) for this.
This is because a VPN does not work on the Steam desktop app.
Step 3: Click on “Yes, Steam is installed”

After you’ve clicked on “Play Game”, a pop-up will open.
The pop-up contains two options including “Yes, Steam is installed” and “No, I need Steam”.
Click on “Yes, Steam is installed” if you’ve already installed the Steam desktop app.
Otherwise, you need to download it and sign in to your account.
Step 4: Install the game and play it

After you’ve clicked on “Yes, Steam is installed”, an installation pop-up will open.
Now, you need to install the game by following the on-screen instructions.
Once you’ve installed the game, it will be located in your Steam library.
You can play the game with or without a VPN.
However, if the game only has US servers, you need to connect to a US VPN to play it.
You’ve successfully learned how to bypass the “This item is currently unavailable in your region” error on Steam!
Further reading
How to Fix “Easy Anti Cheat is not installed” in MultiVersus