Are the KB5019980 or KB5020622 updates not working, installed, or downloaded on Windows 11?
Windows released the updates on 8 November (OS Build 22621.819)
The KB5019980 update fixes a File Explorer issue and other security issues.
The update also contains improvements that were part of a previous update.
On the other hand, the KB5020622 update fixed a vulnerability that exists in the System.Data.SqlClient and Microsoft.Data.SqlClient libraries.
A timeout occurring under a high load can cause incorrect data to be returned.
In this guide, you’ll learn how to fix the installation/download issue for the KB5019980 or KB5020622 update on Windows 11.
- Fix 1: Run the Update Troubleshooter
- Fix 2: Restart Windows Update and background intelligent transfer service
- Fix 3: Use Windows 11 Installation Assistant
- Fix 4: Use Microsoft Update Catalog
- Fix 5: Reset Windows Update components
- Fix 6: Use the Media Creation Tool
Fix 1: Run the Update Troubleshooter
- Open the Windows start menu > Settings.
- System > Troubleshoot > Other troubleshooters.
- Windows Update > Run > Restart your PC.
Fix 2: Restart Windows Update and background intelligent transfer service

- Windows search > Services.
- Windows update > Startup type > Automatic > Apply > OK.
- Select “Restart the service” for “Windows Update”.
- Background intelligent transfer service > Startup type > Automatic > Apply > OK.
- Select “Restart the service” for “Background intelligent transfer service”.
- Restart your PC.
Fix 3: Use Windows 11 Installation Assistant
- Go to https://www.microsoft.com/en-us/software-download/windows11.
- Click on “Download Now”.
- Run the .exe file > Accept and install.
Fix 4: Use Microsoft Update Catalog
- Go to https://www.catalog.update.microsoft.com/Home.aspx.
- Search for KB5019980 or KB5020622.
- Download the Windows 11 KB5019980 or KB5020622 update(s).
- Restart your PC.
Fix 5: Reset Windows Update components
Copy these and paste them into the Notepad app:
SC config trustedinstaller start=auto
net stop bits
net stop wuauserv
net stop msiserver
net stop cryptsvc
net stop appidsvc
Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old
Ren %Systemroot%\System32\catroot2 catroot2.old
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN
dism /Online /Cleanup-image /ScanHealth
dism /Online /Cleanup-image /CheckHealth
dism /Online /Cleanup-image /RestoreHealth
dism /Online /Cleanup-image /StartComponentCleanup
Sfc /ScanNow
net start bits
net start wuauserv
net start msiserver
net start cryptsvc
net start appidsvc
Save the file as “Wufix.bat” > set the location as desktop > All Files > Save.
Run the file as an administrator to restart all the Windows update services and restart your PC.
Fix 6: Use the Media Creation Tool
- Go to https://www.microsoft.com/en-us/software-download/windows11.
- Click on “Download Now”.
- Follow the on-screen instructions.
- Open the downloaded file.
- Run the setup file.
- Follow the on-screen instructions and complete the installation process.
Further reading
How to Fix KB5017321 or KB5017026 Update Not Installing on Windows 11