How to Fix LEGO Builder’s Journey Not Launching, Crashing, or Freezing

LEGO Builder’s Journey is a puzzle platformer game developed by Light Brick Studio.

You control a character called the Master Builder who traverses through various worlds and completed challenges.

The game has more than 60 levels with unique themes and challenges,

You can unlock new bricks and abilities as you progress through the game.

They can be used to build advanced and creative structures.

The goal is to become the best builder and make the LEGO universe great again.

In this guide, you’ll learn how to fix LEGO Builder’s Journey not launching, crashing, freezing, or having a white/black screen.

• Fix 1: Update your graphics card
• Fix 2: Run LEGO Builder’s Journey as an administrator
• Fix 3: Allow LEGO Builder’s Journey in your antivirus
• Fix 4: Disable overlays/conflicting programs
• Fix 5: Repair/verify the game files
• Fix 6: Update Windows to the latest version

Fix 1: Update your graphics card

• For Nvidia: Visit https://www.nvidia.com/en-us/geforce/geforce-experience/download/ > Download Now > open the app > sign up or log in > Drivers > Download.
• For AMD: Visit https://www.amd.com/en/support > Download > open the app > follow the on-screen instructions to update your graphics card.

Fix 2: Run LEGO Builder’s Journey as an administrator

1. Navigate to your Steam library.
2. Right-click LEGO Builder’s Journey > Properties > Local Files > Browse.
3. Right-click LEGO Builder’s Journey > Properties > Compatibility > Run this program as an administrator > Enable > OK > Launch the game.

Fix 3: Allow LEGO Builder’s Journey in your antivirus

• Open the Windows settings > Privacy & Security > Windows Security > Virus & threat protection > Manage ransomware protection > Allow an app through Controlled folder access > Add an allowed app > Browse all apps > select LEGO Builder’s Journey app > Open.
• Open the Control Panel > System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall > Change settings > Allow another app… > Browse… > select LEGO Builder’s Journey app > Add.
• Turn off Real-time protection: Open the Windows settings > Privacy & Security > Windows Security > Virus & threat protection > Manage settings > Real-time protection > Off.

Fix 4: Disable overlays/conflicting programs

• Navigate to your Steam library > right-click LEGO Builder’s Journey > Properties > Enable the Steam Overlay while in-game > Disable.
• Open Nvidia GeForce Experience > Settings > General > In-Game Overlay > Disable.
• Open Steam > Steam > Settings > Downloads > Clear Download Cache.
• Unplug the Logitech or Thrustmaster racing wheel.
• End the task for Razer Synapse or MSI Dragon Center.
• Close all of your tabs to free up RAM and relaunch the game.

Fix 5: Repair/verify the game files

1. Navigate to your Steam library.
2. Right-click LEGO Builder’s Journey > Properties > Local Files.
3. Click on “Verify integrity of game files”.
4. Launch LEGO Builder’s Journey.

Fix 6: Update Windows to the latest version

1. Search for “Check for updates” using Windows Search.
2. Update Windows to the latest version.
3. Launch LEGO Builder’s Journey.

Further reading

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