Are you getting a login failure or error 409 on Spotify?
Here’s the full error message, “Login failed error: 409”.
The error message happens when you’re trying to log in to the Spotify desktop app.
It can also happen on older iOS and Android versions.
Users are unable to log in to the app even though they have Spotify Premium.
In this guide, you’ll learn how to fix the Spotify login error or failed error 409 for iOS, Android, Windows, or Mac.
What is error 409 on Spotify?

Error 409 on Spotify occurred because Spotify no longer supports older iOS (under iOS 14) and Android versions.
In addition, the support for older Spotify application versions has been discontinued.
Below is the explanation by Alex, a moderator for the official Spotify forum.
“We want to clarify what is happening and why. Currently, all support for Spotify app versions released in 2016 and older is being deprecated”.
“This includes the app version released before 7.4.0 on iOS and Android and before 1.0.47 on desktops”.
Below is an explanation by Billy, another moderator for the forum.
“You will need to use an iPhone running at least iOS 14 for the app to run optimally”.
“Unfortunately, Spotify won’t be able to guarantee support for your device as it’s an iPhone 4 with iOS 7”.
How to fix login error 409 on Spotify
To fix login error 409 Spotify, you need to uninstall and reinstall Spotify to get the latest version of the app.
Alternatively, you can download Spotify from the Microsoft Store or use the Spotify Web Player.
Unfortunately, if you’re using an old device like iPhone 14, you need to buy a newer device to access Spotify.
Fix 1: Uninstall and reinstall Spotify
For Windows:
- Close Spotify, open the Start menu, and select “Settings”.
- Apps > Apps & Features > Spotify.
- Three dots > Uninstall > Follow the on-screen instructions.
- Download and install Spotify.
For Mac:
- Open Finder > Applications.
- Drag the Spotify app into the trash and empty the trash.
- Download and install Spotify.
For iOS/Android:
- Tap, hold, and delete the Spotify app.
- Open the App Store or Google Play Store.
- Search for “Spotify” and reinstall it.
Note: When you uninstall and reinstall Spotify, you’ll automatically get the latest version of Spotify.
Fix 2: Download Spotify from the Microsoft Store

For Windows:
- Open the Microsoft Store (the icon should be located on the taskbar).
- Search for “Spotify” and click on the “Get” button.
- Open Spotify and log in to your account.
Note: Downloading Spotify from the Microsoft Store will ensure that you’re getting the latest version of the desktop app.
Fix 3: Update your operating system
For Android:
- Open the Settings app on your device.
- Near the bottom, select “System” followed by “System update”.
- If there’s an update available, follow the on-screen instructions to update your device.
For iOS:
- Open the Settings app on your device.
- Select “General” followed by “Software update”.
- If there’s an update available, select “Download and Install”.
Note: If you have an old device like iPhone 4 or a 4th Generation iPod Touch, you need to buy a newer device to access Spotify because they are no longer supported.
Further reading
How to Fix Access Point 22 Error Code on Spotify
How to Fix “This app is restricted to Premium users only” on Spotify