The Rockstar Games Launcher is a digital storefront and launcher for PC games developed and published by Rockstar Games.
In some cases, players can experience online mode issues with the launcher.
A common error that players face is the “Online sign in failed” error”.
Here’s the second part of the error “We attempted to fallback to offline sign in but that also failed”.
Followed by “The username or password may be wrong or the account may not exist on the machine”.
“Offline play is only available for accounts that have previously signed in on this machine (with “Remember me” ticked)”.
“While connected to the internet and while Social Club Services are available”.
In this guide, you’ll learn how to fix “Online sign in failed. We were unable to fallback to offline sign in” in the Rockstar Games Launcher (Social Club).
Why won’t Rockstar let me sign in?
Rockstar won’t let you sign in because there is an issue with your internet connection or the Rockstar Games services.
Check if Rockstar Games is down—if it is, you need to wait for it to be back up.
You also won’t be able to sign in online if your PC has unopened ports or it’s using the wrong DNS servers.
A slow internet speed can also cause connection issues.
Rockstar Games suggests a download speed of 7.5 Mbps and an upload speed of 1 Mbps.
How to fix “Online sign in failed” in Rockstar Games Launcher
To fix “Online sign in failed” in Rockstar Games Launcher, you can try connecting to a VPN.
You can also try connecting to 1.1.1.1 with WARP by Cloudflare, deleting the social club folder, or flushing your DNS cache.
A free VPN service that you can use is ProtonVPN.
After you’ve connected to a VPN or 1.1.1.1, try opening the Rockstar Games Launcher again.
Fix 1: Use ProtonVPN
- End the task for the Rockstar Games Launcher.
- Go to the Proton VPN website.
- Scroll down to the footer and select “Free VPN”.
- Select “Get ProtonVPN for Free”.
- Download Proton VPN, open it, and create an account.
- Connect to a free VPN and open the Rockstar Games Launcher.
Fix 2: Use 1.1.1.1 by Cloudflare
- End the task for the Rockstar Games Launcher.
- Go to https://1.1.1.1/ by Cloudflare.
- Install 1.1.1.1 for Windows/macOS/Linux.
- Open WARP and turn it on.
- Open the Rockstar Games Launcher.
Fix 3: Delete the social club folder
- Open the File Explorer.
- Navigate to the “Documents” folder.
- Open the “Rockstar Games” folder.
- Delete the “Social Club” folder.
- Open the Rockstar Games Launcher and log in to your account.
Fix 4: Flush your DNS cache
- Search for “cmd” using Windows Search.
- Run the Command Prompt as an administrator.
- Type “ipconfig /flushdns” and press enter.
- Type “netsh winsock reset” and press enter.
- Restart your computer and open the Rockstar Games Launcher.
Further reading
How to Fix Offline Mode in Rockstar Games Launcher
