Did you forget your Roblox password but you lost access to your email and phone number?
If you still have access to your email and phone number, you can reset your password by clicking on the “Forgot Password or Username?” link.
The link is located on the login page of Roblox.
Then, you can either use your email or phone number to reset your password.
However, if you don’t have access to them, you cannot use this method.
Instead, you’ll have to contact Roblox support for assistance.
Otherwise, you won’t be able to recover your Roblox account and reset your password.
In this guide, you’ll learn how to recover your Roblox account without an email or a phone number.
How to recover your Roblox account without email or phone number
To recover your Roblox account without email or phone number, you need to contact Roblox via the support page.
On the support page, you’ll be able to send a support request to Roblox.
Once you’ve submitted a support request, wait 24 hours for Roblox’s response.
Roblox will respond to you via the email address that you’ve provided.
Hacked accounts are a common problem on Roblox.
This is typically due to easy-to-guess passwords and password sharing.
If you’ve shared your password with another user, they might change your password, email address, or phone number.
As a result, you’ll lose access to your Roblox account.
However, there is still a way for you to get it back.
Here’s how to recover your Roblox account without email or phone number:
1. Go to the Roblox support website
The Roblox support website allows you to contact Roblox via a contact form.
In the contact form, you’re required to provide your contact information and details of your issue.
Once you’ve submitted the form, Roblox will typically take 24 hours to respond to you.
Firstly, open a browser like Safari or Chrome.
Then, search for “Roblox support” on Google and click on the first search result.
Alternatively, you can go to the Roblox support website by clicking on this link: https://www.roblox.com/support.
2. Enter your contact information
Once you’re on the Roblox support website, you’ll see a contact form.
The contact form requires you to provide your contact information.
This includes your first name, email address, and username.
You need to provide your contact information so that Roblox can contact you.
Firstly, provide your first name, email address, and confirm your email address in the respective fields.
You can copy and paste your email address from the “Email Address” field in the “Confirm Email Address” field to confirm it.
If you’re under 13 years old, you can provide your parent’s email address.
Next, enter your Roblox username in the “Username” field.
3. Provide the details of your issue
After you’ve provided your contact information, you need to provide the details of your issue.
Firstly, you need to select the device that you’re having the problem with.
To do so, tap on the “What device are you having the problem on?” dropdown box and select your device.
If you’re using Roblox on your PC, select the “PC” option.
Secondly, select the category of the problem that you’re facing.
Since you can’t log in to your Roblox account, select the “Account Hacked or Can’t Log in” option.
You also need to select a sub-category.
Select “Forgot Password” as the sub-category.
Next, you need to explain the problem that you’re facing.
Since you’ve lost access to your email and phone number, you need to describe it.
Here’s an example of a description: “Hi Roblox, I forgot my password but I lost access to my email and phone number. I need help to reset my password and recover my account”.
Once you’ve provided a description of your problem, tap on “Submit” to submit the form.
Then, solve the verification to prove that you’re not a bot.
Lastly, wait for Roblox’s response via the email that you’ve provided.
Check your inbox for Roblox’s email after 24 hours or less.
Make sure to check your junk or spam folder too as it might have landed there.
How long does Roblox support take to respond?
Roblox support typically takes less than 24 hours to respond.
Whenever a support request is sent to Roblox, they will tackle it in order.
There isn’t any particular issue that is prioritized.
Hence, you can always expect to hear back from Roblox in less than 24 hours.
There are some things that you can do to secure your Roblox account.
Firstly, do not share your username or password with anyone.
If a user is offering something to you for free, it’s usually a scam.
In addition, surveys offering your free prizes if you share your Roblox password are scams.
Roblox employees will never ask you to share your password with them.
Hence, if there’s someone who claims that they are a Roblox employee and asks you for your password, they are a fraud.
You can report them to keep Roblox safe.