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How to Fix Service Instances Unavailable in Roblox

Lim How Wei
December 19, 2025

Are you getting a Service Instances Unavailable error when accessing the Roblox website?

Here’s the error code “{“errors”:[{“code”:9007,”message”:”Service Instances Unavailable”}]}”.

The error happens when the Roblox servers are down, which can affect various platforms.

This includes the Website, Mobile App, Xbox App, Games, Studio, Asset Delivery and others.

In this guide, you’ll learn how to fix the “Service Instances Unavailable” error in Roblox (error code 9007) on PC or mobile.

How to Fix Service Instances Unavailable in Roblox

Service Instances Unavailable in Roblox

Fix 1: Download and play Roblox from the Microsoft Store

  1. Open the Microsoft Store app on the taskbar.
  2. Search for “Roblox” and select “Roblox – Windows”.
  3. Select “Get” to install the Roblox Windows app.
  4. Launch the Roblox Windows app, log in, and join an experience!

Fix 2: Download and play Roblox from the App Store or Play Store

  1. Open the App Store or Google Play Store.
  2. Search for “Roblox” and download it.
  3. Launch the Roblox app, log in, and join an experience!

Fix 3: Wait until the servers are back up

  • Check Roblox’s status here: status.roblox.com.
  • If Roblox is down, you must wait until the servers are back up.
  • It can take a few hours for the issue to be resolved.

Further reading

How to Fix Roblox Error Code 9007

How To Fix Roblox Thinks You’re On Mobile

How to Fix Roblox Error Code 2

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About the author

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Lim How Wei

Lim How Wei is the founder of followchain.org, with 9+ years of experience in Social Media Marketing and 5+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others (source: link profile). One of his articles about the gig economy was quoted by Joe Rogan, who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim uploads personal finance videos on his YouTube channel, Lim Finance, to guide others on their financial journey. He also creates gaming guides, walkthroughs, solutions, and tips for the games he plays, helping players with their progression.