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How To Fix Roblox Thinks You’re On Mobile

Lim How Wei
December 1, 2025

Does Roblox think that you’re playing on a mobile device instead of a PC?

Roblox mistakenly identifies PCs as mobile devices when they have touchscreens.

Even without active touch input, the client prioritizes mobile UI, disabling PC features.

Many users complained about the glitch online and Roblox is yet to fix it.

In this guide, you’ll learn how to fix the Roblox thinking that you’re on a mobile device but you’re on a PC/laptop issue.

How To Fix Roblox Thinks You’re On Mobile

Fix 1: Disable Windows Pen & Ink

  1. Type “services” using the Windows Search bar and open it.
  2. Scroll down, look for “Windows Pen & Ink”, and double-click it.
  3. Change the “Startup type” to “Disabled”.
  4. Select “Apply” and select “OK”.
  5. Restart your PC.
  6. Launch Roblox and try joining an experience!

Fix 2: Disable HID-compliant touch pad

  1. Type “Device Manager” using the Windows Search bar and open it.
  2. Expand “Human Interface Devices”.
  3. Right-click “HID-complaint touch pad” and select “Disable device”.
  4. Launch Roblox and try joining an experience!

Fix 3: Uninstall Roblox and install it from your browser

  1. Search for “Installed Apps” using Windows Search and open it.
  2. Search for “Roblox”, select the three dots, and select “Uninstall”.
  3. Go to roblox.com/download and select “Download”.
  4. Launch Roblox, log in, and try joining an experience!

Note: The Microsoft Store version of Roblox optimizes for hybrid touch devices, so you have to uninstall it and reinstall Roblox from the browser instead.

Further reading

How to Fix Roblox Security Threat Detected Error

How to Fix Roblox Error Code 2

How to Fix “Something went wrong” in Roblox

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About the author

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Lim How Wei

Lim How Wei is the founder of followchain.org, with 10+ years of experience in Social Media Marketing and 5+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan, who hosts The Joe Rogan Experience (the most popular podcast in the world), in the This Past Weekend podcast (the third most popular podcast in the world as of 2026) by Theo Von.

In his free time, Lim uploads personal finance videos on his YouTube channel, Lim Finance, to guide others on their financial journey. He also creates gaming guides, walkthroughs, solutions, and tips for the games he plays, helping players with their progression.