How to Fix Spider-Man Miles Morales Crashing, Not Launching, or Freezing

To fix Spider-Man Miles Morales crashing, not launching, or freezing, you can try updating your graphics card, running the game as an administrator, or allowing it in your antivirus.

You can also try disabling overlays/conflicting programs, repairing/verifying the game files, or updating Windows.

Miles Morales is adapting to his new home and following his mentor, Peter Parker.

However, he faced a powerful force that threatens to destroy his new home.

Miles has unique powers that differentiate him from Peter Parker.

He has bio-electric venom blast attacks, camouflage, and web-slinging gadgets.

An energy corporation and a high-tech criminal army want control of New York City.

Miles must learn to become a hero and sacrifice for the greater good.

In this guide, you’ll learn how to fix Spider-Man Miles Morales crashing, not launching, freezing, or having a white/black screen on Steam, PS4/PS5, or Xbox.

• Fix 1: Update your graphics card
• Fix 2: Run Spider-Man Miles Morales as an administrator
• Fix 3: Allow Spider-Man Miles Morales in your antivirus
• Fix 4: Troubleshooting methods
• Fix 5: Repair/verify the game files
• Fix 6: Update Windows to the latest version

Fix 1: Update your graphics card

• For Nvidia: Visit https://www.nvidia.com/en-us/geforce/geforce-experience/download/ > Download Now > open the app > sign up or log in > Drivers > Download.
• For AMD: Visit https://www.amd.com/en/support > Download > open the app > follow the on-screen instructions to update your graphics card.

Fix 2: Run Spider-Man Miles Morales as an administrator

1. Navigate to your Steam library.
2. Right-click Spider-Man Miles Morales > Properties > Local Files > Browse.
3. Right-click the Spider-Man Miles Morales app > Properties > Compatibility > Run this program as an administrator > Enable > OK > Launch the game.

Fix 3: Allow Spider-Man Miles Morales in your antivirus

• Open the Windows settings > Privacy & Security > Windows Security > Virus & threat protection > Manage ransomware protection > Allow an app through Controlled folder access > Add an allowed app > Browse all apps > select the Spider-Man Miles Morales app > Open.
• Open the Control Panel > System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall > Change settings > Allow another app… > Browse… > select the Spider-Man Miles Morales app > Add.
• Turn off Real-time protection: Open the Windows settings > Privacy & Security > Windows Security > Virus & threat protection > Manage settings > Real-time protection > Off.

Fix 4: Troubleshooting methods

• Navigate to your Steam library > right-click Spider-Man Miles Morales > Properties > Enable the Steam Overlay while in-game > Disable.
• Open Steam > Steam > Settings > Downloads > Clear Download Cache.
• Update or install the latest version of DirectX here.
• Unplug the Logitech or Thrustmaster racing wheel.
• End the task for Razer Synapse or MSI Dragon Center.
• Close all of your tabs to free up RAM and relaunch the game.

Fix 5: Repair/verify the game files

For Steam:

1. Navigate to your Steam library.
2. Right-click Spider-Man Miles Morales > Properties > Local Files.
3. Click on “Verify integrity of game files”.
4. Launch Spider-Man Miles Morales.

Fix 6: Update Windows to the latest version

1. Search for “Check for updates” using Windows Search.
2. Update Windows to the latest version.
3. Launch Spider-Man Miles Morales.

Further reading

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