Is Trust Wallet not showing the balance or the price of a token that you own?
If you’ve recently swapped BNB/Ethereum for a token, you might not be able to see the balance of it.
It can be scary because you can’t see the balance of the token you’ve bought.
As a result, you might think that your tokens are gone.
However, this is usually not the case unless you’ve swapped a token that is not supported on Trust Wallet.
Trust Wallet supports more than 160,000 assets and 40 blockchains.
Hence, it’s rare that the token you’ve bought is not supported on it.
In this article, you’ll learn why Trust Wallet is not showing balance and how to fix it.
Why is Trust Wallet not showing balance?
Trust Wallet is not showing balance because you didn’t add the token to your wallet yet.
It can also mean that the token that you’ve bought is not supported on Trust Wallet.
Whenever you buy a token on Trust Wallet via a decentralized exchange, the balance of it will not be shown on your wallet.
This is because you haven’t added it to your wallet yet.
For example, if you’ve recently swapped BNB for SAFEMOON and you haven’t added SAFEMOON to your wallet, you won’t be able to see its balance.
To see how much SAFEMOON you own, you need to copy its address from a site like CoinMarketCap.
Then, paste it on the settings page of Trust Wallet.
Lastly, enable SAFEMOON by turning on the switch.
After you’ve enabled a token on Trust Wallet, you’ll see how much of it you own on your wallet.
However, if you’ve recently bought a very new or unpopular token, it might not be supported on Trust Wallet.
If that’s the case, you need to confirm the balance of the token’s address on a site like Etherscan.
How to fix Trust Wallet not showing balance
To fix Trust Wallet now showing balance, you need to manually add the token’s address on the app.
Once you’ve added the token’s address on the app, you’ll be able to see your balance of it.
Whenever you swap a token on Trust Wallet via a decentralized exchange like PancakeSwap, it will not be automatically added to your wallet.
Hence, you need to manually add the token’s address on Trust Wallet via the Settings page.
Then, you’ll be able to enable the token on your wallet.
Otherwise, you won’t be able to see the balance of the token you own.
Here’s how you can fix Trust Wallet not showing balance:
1. Copy the token’s address
Firstly, you need to copy the token’s address so you can add it to Trust Wallet.
To do so, go to CoinMarketCap.com.
CoinMarketCap is a cryptocurrency market and tracking site.
You can also use it to find and copy the address of various cryptocurrencies.
Once you’re on the site, tap on the search icon at the top of the page.
After you’ve tapped on the search icon, the search field will be expanded.
On the search field, you’ll see trending tokens.
Search for the cryptocurrency that you’ve recently bought on Trust Wallet.
For example, if you’ve recently bought SAFEMOON and you want to see its balance on Trust Wallet, search for “SAFEMOON”.
Then, tap on “SafeMoon” to see the token.
After you’ve searched for the token that you want to add on Trust Wallet, you’ll see its details.
You’ll see the token’s rank, price, links, and more.
Scroll down the page until you see the “Contracts” tab.
The “Contracts” tab shows the token’s address and chain (e.g. Binance Smart Chain).
On the contracts tab, you’ll see a duplicate icon.
Tap on the duplicate icon to copy the token’s address.
2. Add the token to Trust Wallet
Now that you’ve copied the token’s address on CoinMarketCap, you need to paste it on Trust Wallet.
This can be done on the Settings page of the app.
Firstly, open Trust Wallet on your mobile device.
Then, tap on the Settings icon on the top right corner of your screen.
After you’ve tapped on the Settings icon, you’ll land on the “Manage” page.
On the “Manage” page, you’ll see a list of cryptocurrencies that is enabled on your wallet.
By default, Trust Wallet will display Bitcoin, Ethereum, BNB, and Smart Chain on your wallet.
To display your balance of other cryptocurrencies, you need to find and enable it.
To do so, paste the address that you’ve copied from the first step on the search bar.
After you’ve pasted the token’s address, it’ll appear on the search results if it is supported on Trust Wallet.
Tap on the switch to enable the token on Trust Wallet.
Once you’ve enabled the token on Trust Wallet, tap on “Done”.
Then, head back to the wallet page of the app.
Now, you’ll be able to see the token on your wallet.
You’ll also be able to see your balance of it.
You’ve successfully fixed the balance issue on Trust Wallet!
If you’re still unable to see the balance of the token that you own on Trust Wallet, there are a few other solutions that you can try.
Firstly, you need to check if the token is supported on Trust Wallet.
In some cases, the token’s logo might not be displayed properly because it is not added to Trust Wallet’s database yet.
In addition, make sure to check your internet connection and VPN as the app only works when you’re online.
When you’re in a country that bans cryptocurrency sites and apps, Trust Wallet may not work.
To fix this, you can try enabling or disabling your VPN.
You can also try testing whether the app works on another device.
This test is important if you’re submitting a ticket.
If all else fails, you can try submitting a ticket on the Trust Wallet community here: https://community.trustwallet.com/c/asktrust/33.
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