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How to Unlock Your Locked Snapchat Account

Is your Snapchat account locked for no reason?

If your account is locked, you won’t be able to log in to it.

When you try and log in to your Snapchat account, you’ll receive a “Your account has been temporarily locked” message.

Here is the full error message, “Oh no! Your account has been temporarily locked. For details on why this might’ve happened, visit https://www.snapchat.com/locked”.

When you visit the page, it’ll tell you why your Snapchat account is locked.

However, the page does not tell you on how you can unlock your Snapchat account.

Instead, it only provides reasons why your account is locked.

In this guide, you’ll learn how to unlock your temporary or permanently locked Snapchat account, why your Snapchat is locked for no reason, and more.

How to unlock your locked Snapchat account

To unlock your locked Snapchat account, go to the “My Account is Locked” page on the Snapchat support site.

Next, tap on the “unlocking your account” link, log in to your account, and tap on “Unlock”.

After you’ve tapped on the “Unlock” button, your Snapchat account will be unlocked.

In other words, you’ll be able to log in to your account without getting an error.

Alternatively, you can try waiting for 24 to 48 hours.

According to Snapchat, the lock on your account will last for 24 hours.

This means that you’ll be able to log in after waiting for 24 hours.

However, if you’re still unable to log in to your Snapchat account after 24 hours, then you can use the steps below to unlock your account.

1. Go to “My Account is Locked” page & tap on “unlocking your account”

Your account has been temporarily locked on Snapchat

Firstly, you need to go to the “My Account is Locked” page.

The “My Account is Locked” page is located on the Snapchat support website.

To do so, search for “Locked Snapchat” on Google and click on the link that says “My Account is Locked – Snapchat Support”.

Alternatively, you can visit the page by clicking on this link: https://support.snapchat.com/en-US/a/locked.

Once you’re on the page, you’ll see a few reasons why your Snapchat account is locked.

Scroll down until you reach the second reason.

The second reason states that you might have sent spam, unsolicited snaps, or messages.

On the second reason’s explanation, you’ll see a link that says “unlocking your account”.

Tap on “unlocking your account” to go to open a login screen where you can unlock your Snapchat account.

2. Log in to your Snapchat account

Unlock Snapchat

After you’ve tapped on “unlocking your account”, you’ll land on a log-in screen.

The login screen contains a username/email and a password field.

You can also visit this page by clicking on this link: https://accounts.snapchat.com/accounts/unlock.

This page is created for users with Snapchat accounts that have been locked for a long time.

If your Snapchat account is still locked after 24 hours, you need to log in to your account using that page.

Enter the username or email of your locked Snapchat account.

Then, enter your password and tap on “Log in” to log in to your account.

Logging in will not open the Snapchat app.

Instead, you’ll land on another page where you’ll be able to unlock your Snapchat account by tapping a button.

3. Tap on “Unlock”

How to unlock your locked Snapchat account

Once you’ve logged in, you’ll land on the “Locked Account” page.

On the “Locked account” page, you’ll see a message saying that you should wait for a few hours before logging in again.

The second paragraph says that if your account is locked for a long time, you can click on the “Unlock” button.

The final paragraph says that you need to delete existing third-party apps, tweaks, and plugins before you try to unlock your Snapchat account.

At the bottom of the page, you’ll see an “Unlock” button.

Tap on “Unlock” to unlock your Snapchat account.

Next, go back to your home screen and force close the Snapchat app.

Lastly, open Snapchat and log in to your account.

This time, you should be able to log in to your Snapchat account without getting any errors.

You’ve successfully learned how to unlock your Snapchat account!

How do I know if my Snapchat is locked?

If your Snapchat is locked, you’ll receive a “temporarily locked” error message when you try to log in to your account.

Here’s the full error message, “Oh no! Your account has been temporarily locked. For details on why this might’ve happened, visit https://www.snapchat.com/locked”.

The error message means that your Snapchat account is locked for 24 hours.

After 24 hours, you should be able to log in to your account again.

Why is my Snapchat locked for no reason?

Your Snapchat is locked for no reason because Snapchat might have mistakenly detected that you’re using third-party apps, plugins, or tweaks.

If you’ve used third-party apps, plugins, or tweaks before, then your account is locked because of them.

However, if you didn’t use any third-party apps, there are three other reasons why your account is locked.

Firstly, you might have sent unsolicited photos, videos, or messages.

Secondly, you might have added too many friends without verifying your email or phone number.

Lastly, your account might have been compromised.

If that’s the case, you need to contact Snapchat support here: https://support.snapchat.com/en-US/i-need-help?start=5145405817880576.

Can I call Snapchat to unlock my account?

No, you cannot call Snapchat to unlock your account.

Snapchat does not have a working number where you can contact them for assistance.

However, if you think that your Snapchat account is hacked, you can contact them here: https://support.snapchat.com/en-US/i-need-help?start=5145405817880576.

Alternatively, if your account is locked, you can fix it by using this link: https://accounts.snapchat.com/accounts/unlock.

Conclusion

By logging in to your Snapchat account using the link in this guide and tapping on the “Unlock” button, your account should be unlocked.

However, if your Snapchat account is still locked, there are a couple of bonus methods that you can try.

Firstly, force close Snapchat and go to the App Store or Google Play Store.

Then, search for Snapchat and update the app.

Updating to the latest version of the app can help to unlock your account.

The final method that you can try is to delete Snapchat and re-install it.

Deleting Snapchat and re-installing it will clear its cache and update the app to the latest version, which can fix common issues.

Further Reading

How to View a Snapchat Profile

How to Find When Your Snapchat Account Was Created

Can You Have 2 Snapchat Accounts? And How to Add Them

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About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Tower of Fantasy, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.