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How to Fix Access Data Not Showing on Instagram

Is the access data option not showing on Instagram?

The option is originally located in the security settings.

You can find it by going to your profile > menu > settings > security.

The access data option can be found under “Data and history”.

You can use it to download a copy of your data on Instagram.

However, the option is missing as of early 2022.

Hence, many users are confused as to where it is.

In this guide, you’ll learn why is the access data option not showing on Instagram and how to find/fix it.

Why is access data not showing on Instagram?

Access Data Not Showing on Instagram

The access data option is not showing on Instagram because Instagram has changed its location.

Previously, the option is located in the security settings under “Data and history”.

However, as of early 2022, its location has been changed to “Your activity”.

“Your activity” is a feature that allows you to manage your activity in one place.

Instagram announced the feature in one of their blog posts titled, “#SaferInternetDay”.

“Your activity” allows you to delete or archive your posts, stories, videos, reels, and other interactions.

You can also sort and filter your content or interactions by date.

Lastly, you can find your recently deleted content and download your information.

In a nutshell, the access data option has been removed and replaced with “Download your information” in “Your activity”.

How to fix access data not showing on Instagram

To fix access data not showing on Instagram, you need to navigate to its new location.

Alternatively, you can access your data on Instagram Web here: https://www.instagram.com/accounts/access_tool/.

Instead of going to your security settings, you need to go to “Your activity”.

“Your activity” was implemented on Instagram as of early 2022.

It allows you to manage your activity in one place.

With the implementation of “Your activity”, many features on Instagram were shifted to it.

This includes your liked posts, links you’ve visited, and data.

The “Access data” option has been replaced by the “Download your information” option.

To access your data, you now need to tap on “Download your information”.

Here’s how to find the “Access data” feature on Instagram:

1. Tap on the menu icon and select “Your activity”

Instagram access data missing

The first step is to navigate to “Your activity”.

To do so, open Instagram and tap on your profile picture on the bottom navigation bar.

After you’ve tapped on your profile picture, you’ll land on your Instagram profile.

Tap on the menu icon on the bottom navigation bar to open the menu.

Tap on “Your activity” to manage your activity on Instagram.

2. Tap on “Download your information”

Instagram access data option

After you’ve tapped on “Your activity”, you’ll be able to manage your activity on Instagram.

The page contains multiple options including “Time spent”, “Photos and videos”, “Interactions”, and more.

At the bottom of the page, you’ll see a “Download your information” option.

The option allows you to access your Instagram data by downloading it.

Previously, it was located in your security settings under “Data and history”.

Tap on “Download your information” to go to the “Download your data” page.

3. Request a copy of your data

After you’ve tapped on “Download your information”, you’ll land on the “Download your data” page.

Now, you’ll be able to get a copy of what you’ve shared on Instagram.

Your email address should be automatically keyed in.

If it’s not, enter it into the “Email” field.

Tap on “Request Download” to request a copy of your data.

Instagram will email you a link to a file with your photos, comments, profile information, and more.

It can take up to 48 hours for Instagram to collect the data and send it to you.

Once the file is sent to you, you can download and open it to view your data!

Conclusion

The “Your activity” feature on Instagram was implemented in early 2022.

A lot of people were unaware of the change because there isn’t much information about it.

Hence, they have no idea that the location of the “Access data” option has changed.

The location of features like seeing your liked posts have also been moved to “Your activity”.

From now on, if you want to manage your activity on Instagram, you need to navigate to “Your activity”.

Further reading

How to Delete Your Instagram Call History

How to Recover Deleted Instagram Posts

110+ Funny Instagram Comments

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About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.