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How to Fix “This account is also logged into Facebook” on Messenger

Are you getting a “This account is also logged into Facebook” error on Facebook Messenger?

Here’s the full error message, “This account is also logged into Facebook on this device. You’ll need to log out of this account on Facebook to remove the account”.

The error happens when you’re trying to remove an account from Messenger.

However, because you’re logged into that account on Facebook, you won’t be able to remove it.

If you’re an Android user, you might be facing this problem.

Even if you’ve logged out of Facebook, the problem might still persist.

In this guide, you’ll learn how to fix “This account is also logged into Facebook” on Messenger.

How to fix “This account is also logged into Facebook” on Messenger

To fix “This account is also logged into Facebook” on Messenger, you need to navigate to “Accounts and backup” in your phone’s settings.

Then, you need to remove the Facebook account that is linked to Messenger there.

The “Accounts” page contains a list of your accounts.

This includes Facebook, Messenger, Google, and others.

To remove the account on Messenger, you need to remove the Facebook account that is linked to it on the “Accounts page”.

If you’re unsure, you can remove all of your Facebook accounts on the page.

After you’ve removed all of your Facebook accounts on the “Accounts” page, you need to clear Facebook’s and Messenger’s data.

You can do so by going to your phone’s settings > Apps > Facebook/Messenger > Clear data.

Alternatively, you can delete and reinstall Messenger.

Here’s how to fix “This account is also logged into Facebook” on Messenger:

  1. Go to your phone’s settings
  2. Tap on “Accounts and backup”
  3. Tap on “Accounts”
  4. Remove your Facebook accounts
  5. Tap on “Remove account”

1. Go to your phone’s settings

Android phone settings

The “This account is also logged into Facebook” error on Messenger happens because you’re logged in to Facebook.

To fix this, you need to remove the Facebook account that you’re logged in to on the “Accounts” page.

The first step is to go to your phone’s settings.

Firstly, search for “Settings” and tap on the “Settings” app.

2. Tap on “Accounts and backup”

Accounts and backup settings

Once you’re in your phone’s settings, you need to navigate to “Accounts and backup”.

Scroll down your settings until you find the “Accounts and backup” setting.

Tap on “Accounts and backup” to go to your “Accounts and backup” setting.

The setting allows you to manage your accounts and backups including Samsung Cloud and Smart Switch.

3. Tap on “Accounts”

Android accounts

After you’ve tapped on “Accounts and backup”, you’ll land on the “Accounts and backup” setting.

Now, you’ll see 4 options including “Accounts”, “Backup and restore”, “Samsung Cloud”, and “Smart Switch”.

To fix the “This account is also logged into Facebook” error, you need to remove your Facebook accounts on the “Accounts” page.

Since you’re looking to remove your Facebook accounts, tap on “Accounts”.

4. Remove your Facebook accounts

How to fix "This account is also logged into Facebook" on Messenger

After you’ve tapped on “Accounts”, you’ll land on the “Accounts” page.

On the page, you’ll see a list of accounts that you’re logged in to.

This includes Facebook, Google, Messenger, and others.

Now, you need to remove the Facebook account that is linked to Messenger.

Each of your Facebook accounts has a number.

To identify your Facebook accounts, you need to open the desktop version of Facebook and search for “facebook.com/number”.

For example, if the account number is “100034613647520”, search for “facebook.com/100034613647520” to identify the account.

Alternatively, you can remove all of your Facebook accounts.

To do so, you need to tap on each of your Facebook accounts and remove them.

5. Tap on “Remove account”

Remove Facebook account

After you’ve tapped on one of your Facebook accounts, you’ll land on the account.

On the account, you’ll see a couple of options.

This includes “Remove account” and “Sync account”.

Since you’re looking to remove the account, tap on “Remove account”.

Then, tap on “Remove account” again.

Now, you need to remove the rest of your Facebook accounts if you’re lazy to identify them.

After you’ve removed them, you need to force-close the Messenger app.

Next, you need to clear the app’s data.

To do so, open your phone’s settings, scroll down, and tap on “Apps”.

Then, tap on “Messenger”, tap on “Storage”, and tap on “Clear data”.

You might want to do the same for the Facebook app as well.

Lastly, re-open Messenger and you’ll be prompted to log in.

This time, the Facebook accounts that you’ve removed will not be shown on Messenger.

You’ve successfully fixed the “This account is also logged into Facebook” error on Messenger!

Conclusion

If the account that you want to remove is still shown on Messenger, try logging in to one of your other accounts.

Then, try to remove the account that you want to remove again.

This time, you should be able to remove it without getting the “This account is also logged into Facebook” error.

Another method you can try is to log out of Facebook from all devices.

To do so, open Facebook > Settings & privacy > Settings > Security and Login > Where You’re Logged In > See More > Log Out Of All Sessions.

By logging out of Facebook from all devices, you should be able to remove the account that you want to remove on Messenger.

Further reading

How to Create a Poll on Facebook Messenger

How to Add Longer Videos to Facebook Messenger Story

Why Is The “Add Friend” Button Not Showing on Facebook?

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About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.