Home » How-To » How to Fix Apollo Group TV Connection Timeout

How to Fix Apollo Group TV Connection Timeout

Lim How Wei
January 4, 2024

Apollo Group IPTV allows users to stay updated on their favorite programs while on the go.

The platform offers live TV channels globally, ensuring access to local programming.

Users can watch breaking news, live sports, and on-demand TV shows and movies.

Apollo Group has transparent pricing, no long-term contracts, and unnecessary packages.

The service is compatible with various devices, emphasizing versatility and customer support.

In this guide, you’ll learn how to fix Apollo Group TV connection timeout error, not loading, or not working.

How to fix Apollo Group TV connection timeout

To fix Apollo Group TV connection timeout, you can try clearing the Firestick cache, switching players, or unplugging and replugging your device.

You can also try updating/reinstalling the app, using a VPN, or contacting Apollo Group TV support.

Fix 1: Clear Firestick cache

  1. Launch Firestick, scroll to the right and locate the Settings menu.
  2. Select “Applications” followed by “Manage Installed Applications”.
  3. Scroll down and select the app you’re having issues with.
  4. Select “Clear Cache” followed by “Force Close”.
  5. Clear cache, force close any other apps, and delete unwanted apps to save space.

Fix 2: Switch players (Android)

  1. Go to the main menu of the app and scroll to the bottom left corner icon settings menu.
  2. Scroll down and select the player settings menu.
  3. Click to the right and change the player from EXO to VLC or VLC to EXO.
  4. You can change both the LIVE TV player and the VOD player.

Fix 3: Unplug and replug your device

  • Unplug your device for 60 seconds, reboot it, and try connecting again.
  • Make sure to leave the device unplugged for 60 seconds before plugging it back in.

Fix 4: Update or reinstall the app

  • Update the app to the latest version.
  • Alternatively, you can try reinstalling the app by following the step-by-step guides here: faq.apollogroup.tv.

Fix 5: Use a VPN

  • Download a VPN app like ProtonVPN, IpVanish, Surfshark, or NordVPN.
  • Connect to one of these VPNs: USA, Canada, Denmark, Sweden, Switzerland, Norway, Latvia, or Finland.

Fix 6: Contact Apollo Group TV support

Further reading

How to Fix Samsung TV Plus Disappeared

5+ Samsung Referral Codes

How to Fix “Couldn’t verify fingerprints” in Samsung Pass

FacebookXLinkedInEmail

About the author

View All Posts

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.