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How to Fix “Cannot connect using SSL” in Madden 23

Lim How Wei
January 3, 2023

In Madden 23, you get to control your impact with decisions and call the shots.

There are free agency and trade logic updates where you can play in Face of the Franchise: The League.

The League is the fifth NFL season and you’ll have to start with a new team.

There are 32 NFL teams that you can negotiate a 1-year contract with and you can earn rewards.

There are New Drive Goals and Drive Summaries where you can modify your experience.

Chad Johnson will guide your career development by giving rating updates.

In this guide, you’ll learn how to fix “Cannot connect using SSL” in Madden NFL 23 on PS4, PS5, PC, or Xbox.

Why can’t Madden 23 connect using SSL?

Madden 23 cannot communicate or connect using SSL because of a problem with the EA servers.

Apparently, almost all of the EA games are affected by the outage.

“Cannot connect using SSL” is an error message that appears as a pop-up message.

The only option that you can select is the “OK” option.

Here is one of the reports, “@PlayStationIE @AskPlayStation I’m getting a “Cannot connect using SSL” error. Please help me to fix this error message”.

The official EA Help Twitter tweeted that there’s an issue with their online services which affects connectivity and logging in,

Here’s what they tweeted, “Something’s up with our online services, but we’re on it. In the meantime, you might not be able to connect to online modes, buy games, or log in to your account. We’ll get you back in your game as soon as we can”.

How to fix “Cannot connect using SSL” in Madden 23

To fix “Cannot connect using SSL” in Madden 23, you need to sign in to the EA website.

After you’ve signed in to the EA website, accept the terms and conditions and restart Madden 23.

Here’s how to do this:

  1. Go to https://www.ea.com/.
  2. Click on the profile icon > Sign In.
  3. Select PlayStation, Xbox, Steam, or other sign-in options (depending on the platform that you’re playing the game on).
  4. Accept the terms and conditions with EA.
  5. Restart Madden 23 and the error should be fixed.

You can sign in to your EA account using a PC or a mobile device.

Make sure to sign in using the platform that you’re playing the game on.

For example, if you’re playing the game on a PS4 or PS5, you need to select the “PlayStation” sign-in option.

Further reading

How to Fix “Something went wrong” in Madden 23

How to Fix CarX Street Loading Stuck on 54

How to Fix “Your device isn’t compatible with this version” on Google Play

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About the author

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Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.