Are you getting a “Your device isn’t compatible with this version” error on Google Play?
If you are, you won’t be able to download the app or game.
Frequently updated or newer apps and games require a higher Android version to work.
Some apps do not support older Android versions because there is no need to.
This is because the percentage of people using an old Android version is lesser than a new Android version.
In this guide, you’ll learn how to fix “Your device isn’t compatible with this version” for Android on the Google Play Store.
- Why does Google Play say “Your device isn’t compatible with this version”
- How to fix “Your device isn’t compatible with this version” on Google Play
Why does Google Play say “Your device isn’t compatible with this version”
Google Play says “Your device isn’t compatible with this version” because your Android version is outdated.
Otherwise, the Android device that you’re using is too old.
The developer of the app or game will no longer provide support to older Android versions.
This is due to compatibility, security, or optimization issues.
Apps like Facebook, Instagram, and Snapchat may not be downloadable if your Android version is outdated.
How to Fix “Your device isn’t compatible with this version” on Google Play
To fix “Your device isn’t compatible with this version” on Google Play, you need to update your device.
Alternatively, you can download an APK of the app or game that you want to install.
In some cases, the Google Play Store might have some issues.
If that’s the case, you need to update it to the latest version or clear its cache.
Fix 1: Update your device

- Connect to a Wi-Fi network.
- Open the Settings app.
- System > System update.
- Select “Install Now”, “Reboot and install”, or “Install System Software”.
Fix 2: Download an APK

You can download an APK of the app or game to bypass Android version restrictions:
Note: This method only works for Android devices.
3. Update Google Play
- Open the Google Play Store.
- Tap on the profile icon.
- Settings > About > Play Store version.
Note: If an update is available, it will start downloading automatically.
4. Clear Google Play’s cache
- Open the Settings app.
- Apps & notifications > See all apps > Google Play Store.
- Storage > Clear Cache > Clear Data.
- Force exit the Play Store and re-open it.
Further reading
How to Fix “That item isn’t available for purchase in your region” on Google Play Store
How to Fix “Couldn’t complete your purchase” on Google Play Store
How to Fix “Looks like another app is blocking access to Google Play”