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How to Fix “Couldn’t complete your purchase” on Google Play Store

Lim How Wei
September 10, 2022

Are you getting a “Couldn’t complete your purchase” error on the Google Play Store?

Here’s the second part of the error message, “That item isn’t available for purchase in your region“.

It happens when you’re trying to install an App on the Google Play Store.

Many users are reporting the issue on the internet.

Here’s a report by @ymansour on Twitter: “@GooglePlay I can’t install any app. The apps are free but the message: “Couldn’t complete your purchase” appears always when I press Install”.

In this guide, you’ll learn how to fix “Couldn’t complete your purchase” on Google Play Store and why you got the error.

Why does Google Play Store say “Couldn’t complete your purchase”?

Couldn't complete your purchase on Google Play Store

Google Play Store says “Couldn’t complete your purchase” probably because the app developer hasn’t made the app available in your country.

If so, you can’t make in-app purchases or install the app on Google Play.

If you move to a new country, you can change your Google Play country to install the app.

The error message can happen because of a bug/glitch on Google Play.

If so, you can contact Google for help: https://support.google.com/googleplay/gethelp.

How to fix “Couldn’t complete your purchase” on Google Play Store

That item isn't available for purchase in your region

How to fix “Couldn’t complete your purchase” on Google Play Store:

  1. Download a free VPN app (e.g. Secure VPN – Safer Internet).
  2. Connect to a free VPN (e.g., US, UK) that the app is available.
  3. Force quit the Google Play Store app.
  4. Re-open the Google Play Store app.
  5. Try installing the app again.

Using a VPN allows you to bypass country-restricted apps.

Let’s say the app is available in the US but it’s not available in India.

If so, you need to connect to a US VPN to install the app.

After you’ve connected to a US VPN, you’ll be able to install the app.

Make sure to force quit the Google Play Store app before you try to install it.

Otherwise, the app might fail to install again because the VPN is not synced yet.

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About the author

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Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.