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How to Fix Facebook Marketplace Messages Not Showing on Messenger

Are your Facebook Marketplace messages not showing on Messenger?

If so, you won’t be able to chat with the buyer or seller.

Facebook Marketplace allows you to discover, buy, and sell items.

You can search for items in your area or find products that are ready for shipping.

Businesses can display their inventory for retail items, vehicles, home rentals, and more.

If you don’t want to post directly on the marketplace, you can advertise your items.

In this guide, you’ll learn how to fix Facebook Marketplace messages not showing up on Messenger.

Why can’t I see messages from Marketplace on Messenger?

You can’t see messages from Marketplace on Messenger because the Marketplace chat has moved.

In some cases, you might have accidentally archived your chat after you’ve marked your item as sold.

Otherwise, Facebook Messenger is down and you need to wait for it to be back up.

Messenger has gone through multiple updates throughout the years.

Some updates changed the location of the Marketplace chat.

You can access it via your “Chats” under “Marketplace”.

For some users, the Marketplace chat can be accessed by tapping on their profile picture > Marketplace.

How to fix Facebook Marketplace messages not showing on Messenger

To fix Facebook Marketplace messages not showing on Messenger, try to allow others on Facebook to message you, check your archived chats, or uninstall and reinstall Messenger.

If all else fails, you need to use the Facebook app to check your Marketplace messages instead of Messenger.

If you’ve recently updated Messenger, the Marketplace chat might have moved.

It’s either located in your chats or in the menu under “Marketplace”.

In some cases, Messenger might be down, so you need to check its status on downdetector.com/status/facebook-messenger/.

If there’s a spike in the graph, it means that Messenger is most likely down and you need to wait for a few hours for it to be back up.

Fix 1: Allow others on Facebook to message you

Facebook Marketplace messages not showing on Messenger
  1. Open Facebook Messenger.
  2. Tap on your profile picture.
  3. Select Privacy & safety > Message delivery > Others on Facebook.
  4. Select “Message requests”.
  5. Force exit Messenger and reopen it.

Note: This will allow people to message you on Facebook.

Fix 2: Check your archived chats

FB Marketplace messages not showing on Messenger
  1. Open Facebook Messenger.
  2. Tap on your profile picture.
  3. Select “Archived chats”.
  4. Find your Facebook Marketplace chat.

Note: You might have accidentally archived a Marketplace chat after you’ve marked an item as sold, so you need to check your archived chats.

Fix 3: Uninstall and reinstall Messenger

  1. Tap and hold the Messenger app and delete it.
  2. Open the App Store or Google Play Store.
  3. Search for Messenger and reinstall it.
  4. Open Messenger and log in to your Facebook account.
  5. Check if your Marketplace messages are there (it should be fixed now).

Note: Reinstalling Messenger will log you out of all accounts (so you’ll have to log in again), but all of your chats will be saved as they are stored in Facebook’s database.

Fix 4: Use the Facebook app instead

FB Marketplace messages not showing
  1. Open the Facebook app.
  2. Select Marketplace > Profile icon > Inbox.
  3. Select “Selling” or “Buying” (depending on the chat that you want to access).
  4. Open the chat that you want to see.

Note: If you can’t access your Marketplace messages on Messenger, you have to access them on the Facebook app instead.

Further reading

How to Fix Messenger Filters Not Working

How to Fix Messenger Select an Account Problem 

How to Fix Messenger Notifications Not Working 

About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Tower of Fantasy, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.