How to Fix “Failed to connect to the Rockstar Games Library Service”

The Rockstar Games Launcher is a digital storefront and launcher for PC games developed and published by Rockstar Games.

In some cases, players can experience online mode issues with the launcher.

A common error that players face is the “Failed to Connect to the Rockstar Games Library Service” error.

Here’s the second part of the error, “If you continue to see this message, please contact Rockstar Games Customer Service”.

The error message can happen even though your internet connection is fine.

In this guide, you’ll learn how to fix “Failed to connect to the Rockstar Games Library Service” in the Rockstar Games Launcher.

• Why did I fail to connect to the Rockstar Games library?
• How to fix “Failed to connect to the Rockstar Games Library Service”

Why did I fail to connect to the Rockstar Games library?

You failed to connect to the Rockstar Games library because the version of Windows 10 is outdated.

It can also happen because the launcher is misconfigured or the Rockstar Games Launcher Library is paused.

Otherwise, there’s an issue with your internet connection or the Rockstar Games services.

Check if Rockstar Games is down—if it is, you need to wait for it to be back up.

You also won’t be able to log in online if your PC has an incorrect Windows network configuration.

A slow internet speed can also cause connection issues.

Rockstar Games recommends a download speed of 7.5 Mbps and an upload speed of 1 Mbps.

How to fix “Failed to connect to the Rockstar Games Library Service”

To fix “Failed to connect to the Rockstar Games Library Service”, you can try updating Windows or connecting to a VPN.

You can also try connecting to 1.1.1.1 with WARP by Cloudflare, deleting the social club folder, or flushing your DNS cache.

A free VPN service that you can use is ProtonVPN.

After you’ve connected to a VPN or 1.1.1.1, try opening the Rockstar Games Launcher again.

If all else fails, you need to contact Rockstar Games support here.

Fix 1: Update Windows

1. Search for “Check for updates” using Windows Search.
2. Click on the “Check for updates” button.
3. If there’s an update, update Windows to the latest version.
4. Open the Rockstar Games Launcher.

Fix 2: Use ProtonVPN

1. End the task for the Rockstar Games Launcher.
2. Go to the Proton VPN website.
3. Scroll down to the footer and click “Free VPN”.
4. Click “Get ProtonVPN for Free”.
5. Install Proton VPN, open it, and create an account.
6. Connect to a free VPN and open the Rockstar Games Launcher.

Fix 3: Use 1.1.1.1 by Cloudflare

1. End the task for the Rockstar Games Launcher.
2. Go to https://1.1.1.1/ by Cloudflare.
3. Install 1.1.1.1 for Windows/macOS/Linux.
4. Launch WARP and enable it.
5. Open the Rockstar Games Launcher.

Fix 4: Delete the social club folder

1. Open the File Explorer.
2. Navigate to the “Documents” folder.
3. Open the “Rockstar Games” folder.
4. Delete the “Social Club” folder.
5. Open the Rockstar Games Launcher and log in to your account.

Fix 5: Flush your DNS cache

1. Search for “Command Prompt” using Windows Search.
2. Run the Command Prompt as an administrator.
3. Type “ipconfig /flushdns” and press enter.
4. Type “netsh winsock reset” and press enter.
5. Restart your computer and open the Rockstar Games Launcher.

Further reading

How to Fix 3000.108 “Unfortunately we failed to fetch an essential asset” in Rockstar

How to Fix “Online sign in failed” in Rockstar Games Launcher

How to Fix Offline Mode in Rockstar Games Launcher