Are you banned from WhatsApp and do you want to remove the ban?
If you’re banned, you’ll get a “This account is not allowed to use WhatsApp” error.
However, chats will still be active on your device.
You can choose to request a review by selecting “Request a review”.
However, that might not be sufficient enough to get unbanned from WhatsApp.
In this guide, you’ll learn how to get unbanned from WhatsApp and why your number is banned.
Why is my WhatsApp number banned?
Your WhatsApp number is banned because your activity violated their Terms of Service.
For example, if you spam or scam someone, your number will be banned from the app.
The Terms of Service also consist of anything that puts users’ safety at risk.
You’ll also be banned from using WhatsApp if you send automated/bulk messages or harvest personal information.
The app uses both machine learning technology and reports to detect unwanted or automated messages.
If you’re banned, you’ll get this message, “This account is not allowed to use WhatsApp”.
If you think that your account was banned by mistake, you can contact WhatsApp.
To do so, tap on “Request a review” and enter the 6-digit registration code that is sent to you.
After you’ve entered it, provide details to support your case and submit your request.
You need to wait for a few days for WhatsApp’s decision.
It’s highly recommended that you read the “Acceptable Use of Our Services” section in WhatsApp’s Terms of Service.
That way, you’ll be able to know more about how to use the app appropriately and the activities that violate their Terms of Service.
How to get unbanned from WhatsApp
How to get unbanned from WhatsApp
- Go to https://www.whatsapp.com/contact.
- Select “contact us” under “WhatsApp Messenger Support”.
- Enter your phone number.
- Enter your email address.
- Select the device that you use WhatsApp on.
- Explain that you’ve been banned from WhatsApp by mistake.
- Submit the form.
Here’s an example of a description, “Hi WhatsApp, I was banned by mistake. I did not violate any of the Terms of Service”.
After you’ve submitted the form, wait for a few days for WhatsApp’s decision.
They will contact you via the email address that you’ve provided.
Instead of contacting WhatsApp on their website, you can also request a review on the app.
To do so, tap on “Request a review” under the “This account is not allowed to use WhatsApp” error message.
You can also request a review by going to WhatsApp > Settings > Help > Contact Us.
WhatsApp will respond to you in a chat.
Do note that if your account is found to violate WhatsApp’s Terms of Service, it will not be unbanned.
To use WhatsApp responsibly, only download the app from trusted sources (e.g. Google Play Store).
Get permission from your contacts before you add them to a group and avoid sending unsolicited promotional messages.
Lastly, follow WhatsApp’s Terms of Service to avoid getting banned.
Further reading
How to Find Your WhatsApp Username
