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How to Fix “If you are having trouble loading Marketplace, please force restart the app and the issue should resolve” on Roblox

Lim How Wei
May 19, 2023

Is the Marketplace not loading on Roblox on PC or mobile?

Are you getting an “If you are having trouble loading Marketplace” error?

Here’s the second part of the error message, “Please force restart the app and the issue should resolve”.

If so, you need to restart Roblox to fix the issue and get rid of the error message.

However, a lot of players don’t know how to properly restart Roblox.

In this guide, you’ll learn how to fix “If you are having trouble loading Marketplace, please force restart the app and the issue should resolve” on Roblox.

Why is the marketplace not loading on Roblox?

If you are having trouble loading Marketplace, please force restart the app and the issue should resolve

The marketplace is not loading on Roblox because the feature is down.

As a result, the “If you are having trouble loading Marketplace, please force restart the app and the issue should resolve” error message will appear.

You can check the status of Roblox by visiting https://status.roblox.com/.

Under “Creator”, check if the status of “Marketplace” is operational.

If there’s an issue with it, the page will indicate the incident status, components, locations, and updates.

But don’t worry, the error message is temporary and it will be gone as soon as the issue is fixed by the developers.

How to Fix “If you are having trouble loading Marketplace, please force restart the app and the issue should resolve” on Roblox

To fix “If you are having trouble loading Marketplace, please force restart the app and the issue should resolve” on Roblox, you need to force restart Roblox.

To restart Roblox on mobile, swipe up from the bottom of your screen, navigate to the Roblox card, and swipe up.

To restart Roblox on a PC, you need to end the task for the program from the Task Manager.

How to restart Roblox on mobile

For iOS devices:

  1. Swipe up from the bottom of your screen.
  2. Navigate to the Roblox card.
  3. Swipe up the Roblox card to force exit it.
  4. Reopen Roblox and try accessing the Marketplace.

For Android devices:

  1. Open the Settings app.
  2. Select “Apps” followed by “App management”.
  3. Scroll down and select “Roblox”.
  4. Tap on “Force stop” twice.
  5. Reopen Roblox and try accessing the Marketplace.

How to restart Roblox on a PC

  1. Press CTRL + ALT + DEL and select “Task Manager”.
  2. Right-click “Roblox Game Client”.
  3. Select “End Task” to force exit it.
  4. Reopen the Roblox Player and try accessing the Marketplace.

Further reading

How to Fix “Failed to load library” in Roblox

How to Fix White Screen in Roblox

How to Play Roblox on Windows 7

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About the author

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Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.