Are you experiencing issues with Instagram not sending a security code or SMS to your phone?
This can prevent you from accessing your Instagram account since the security code is needed to verify your identity on the platform.
For example, if you log in from an unfamiliar device, Instagram will require you to enter a security code.
Normally, the security code is sent to your phone—but some users might not receive it.
If you’re not receiving the security code or SMS from Instagram or it’s not working/sending, here’s how to fix the issue.
- How to fix Instagram security code not sending
- What do I do if Instagram won’t send my security code?
- How can I recover my Instagram account without a security code?
How to fix Instagram security code not sending
To fix the Instagram security code not sending, you need to unblock your contacts.
This is because you may have blocked Instagram from sending you messages in the past.
If so, you won’t be able to receive the security code from Instagram.
After you’ve unblocked your contacts, reopen Instagram and resend the security code.
This time, you should be able to receive the security code.
Here’s how to unblock your contacts on iPhone and Android to receive the Instagram security code:
Method 1: Unblock your contacts (iPhone)
If you’re using an iPhone, you can unblock your contacts by going to your phone settings.
Once you’re in your phone settings, tap on “Blocked Contacts” and unblock all of your blocked contacts.
Lastly, go back to Instagram and resend the security code.
This time, the security code should be sent to your phone.
Here’s how to unblock your contacts if you’re using an iPhone/iOS device:
1. Open your settings
- Swipe down from the top of your screen.
- Search for “Settings”.
- Open the Settings app.
2. Go to your phone settings
- Scroll down until you find the “Phone” option.
- Tap on “Phone” to open your phone settings”.
3. Tap on “Blocked Contacts”
- Scroll down until you reach the “Calls” header.
- Select “Blocked Contacts” to see your blocked contacts.
4. Unblock all of your blocked contacts
- Tap on “Edit” on the top right of your screen.
- Tap on the “-” icon beside each contact until all of your contacts are unblocked.
- Select “Done” to save your changes.
- Go back to Instagram and try to resend the security code.
After you’ve tapped on “Blocked Contacts”, you’ll see a list of contacts that you’ve blocked.
To allow Instagram to send you a security code, you need to unblock Instagram’s number.
However, it’s best that you unblock all of your blocked contacts because Instagram has multiple numbers.
This time, the security code should be sent to your phone because you’ve unblocked Instagram as a contact!
Method 2: Unblock your contacts (Android)
How to unblock your contacts on an Android device:
- Open the Phone app.
- Tap on the three dots.
- Tap on “Settings” followed by “Blocked Numbers”.
- Next to each contact, tap on the “x” icon until all of your contacts are unblocked.
You need to unblock all of your contacts to be safe.
This is because Instagram has several numbers.
After you’ve unblocked all of your contacts, go back to Instagram.
Once you’re on Instagram, resend the security code.
This time, you should receive the security code as you’ve unblocked Instagram’s number!
What do I do if Instagram won’t send my security code?
If Instagram won’t send your security code, you need to unblock your contacts.
You may have accidentally blocked Instagram as a contact in the past, so you won’t be able to receive a security code from them.
For both iOS and Android devices, you can unblock your contacts by opening your phone’s settings.
After you’ve unblocked your contacts, go back to Instagram and resend the security code.
How can I recover my Instagram account without a security code?
- Navigate to the login page of Instagram.
- Tap on “Forgot password?”.
- Enter your Instagram username/email and tap on “Need more help?”.
- Tap on “I can’t access this email or phone number”.
- Complete the “Request Support” form.
- Tap on the “Request Support” button to submit the form.
- Wait for a few days for Instagram’s response.
Conclusion
A common reason why the Instagram security code is not sending is that you’ve blocked Instagram as a contact.
If you’ve blocked Instagram as a contact, you won’t be able to receive messages or calls from them.
In addition, it will not show in your call or message history.
Hence, you need to unblock Instagram as a contact for them to send you a security code.
After you’ve unblocked Instagram as a contact, you need to resend the security code.
You’ll receive a security code from them via a text message.
Hence, make sure to check your messages for the security code.
Further reading
How to Fix “Your Account Was Compromised” on Instagram
