Are you getting a “Web page not available. The web page at…” error on Instagram?
Here’s the second part of the error, “https://i.instagram.com/challenge/?next=api/v1/direct_v2/inbox/%253Fvisual_message”.
And, “Could not be loaded because: net::ERR_HTTP_RESPONSE_CODE_FAILURE”.
This can be caused by a bug/glitch, a caching issue, or an outdated Android/Instagram version.
In this guide, you’ll learn how to fix the “Web page not available” error on Instagram on Android devices (HTTP failure).
How to Fix Instagram Web Page Not Available

To fix Instagram Web Page Not Available, you can try clearing the app’s cache or force exiting and reopening it.
You can also try updating your Android device, updating Instagram, or downloading an older version of it.
Fix 1: Clear Instagram’s cache
- For iPhone: Open the Settings app > General > iPhone Storage > Instagram > Offload App > Offload App > Reinstall App.
- For Android: Open the Settings app > Apps > App management > Instagram > Force stop > Storage usage > Clear data > Clear cache.
Fix 2: Force exit and reopen Instagram
- Swipe up from the bottom of your screen and release in the middle of your screen.
- Scroll to the Instagram card and swipe up to force exit it.
- Open Instagram and check if the web page error is fixed.
Fix 3: Update your Android device
- Connect to a Wi-Fi network.
- Open the Settings app.
- System > System update.
- Select “Install Now”, “Reboot and install”, or “Install System Software”.
Fix 4: Update Instagram
- Open the App Store or Google Play Store.
- Search for “Instagram”.
- Select “Update” if there’s an update.
- Open Instagram and check if the web page error is fixed.
Fix 5: Download an older version of Instagram
- Delete the Instagram app on your Android device.
- Go to https://instagram.en.uptodown.com/android/versions.
- Select an older version of Instagram (e.g. 1 month ago).
- Select “Download” to download the APK.
- Open Instagram and log in to your account.
- Open Instagram and check if the web page error is fixed.
Further reading
How to Fix Instagram Stories Freezing


