Are you getting a white screen on Instagram?
If you are, you won’t be able to see posts in your feed.
This can happen on both the Instagram app and the website.
Some users encountered a blank screen when they log in to Instagram.
Other users that logged into the Instagram website is only seeing a logo with a white background.
In this guide, you’ll learn why you’re getting a white screen or background on Instagram and how to fix it.
Why am I getting a white screen on Instagram?
You’re getting a white screen on Instagram because of a bug on the app.
This usually happens when you’ve updated Instagram.
Certain Instagram updates introduce bugs and glitches to the app.
One bug, in particular, is the white screen bug.
Some users are unable to log in to their account as it shows a blank white screen.
Other users are able to log in to the app, but they are greeted with a white screen.
In some cases, the “Couldn’t refresh feed” error might show up.
A user by the name of Sandeep tweeted that the issue has been happening for 12 hours.
Another user named Ali tweeted that they deleted and reinstalled Instagram multiple times, but they’re still getting a white screen.
How to fix Instagram white screen
To fix the Instagram white screen, you first need to check if Instagram is down.
If it’s down, you either need to wait for 24 to 48 hours or for a new update to release.
If Instagram is not down, you can try logging into Instagram using an incognito browser.
You can also try switching your network or updating Instagram to the latest version.
1. Check if Instagram is down
The first step is to check if Instagram is down because you might not have to waste your time trying to solve the issue yourself.
There are a couple of ways to do this including visiting DownDetector or using Twitter.
DownDetector offers outage information for websites and services.
To check if Instagram is down, search for “Instagram” on DownDetector and check the graph.
If the graph has a spike, it means that Instagram is most likely down and you have to wait for it to be back up.
You can tell if Instagram is back up if the graph is trending down.
Another way to check if Instagram is down is to search for “Instagram Down” on Twitter.
After you’ve searched for “Instagram Down”, check if anyone is tweeting about it.
You can also search for the issue that you’re experiencing on the app (e.g. Instagram white screen).
2. Log in to Instagram using an incognito browser
The second method is to log in to Instagram using an incognito browser.
This method was suggested by a Reddit user by the username of enthra2k and a lot of users said that it worked.
- Open an incognito browser (e.g. Incognito mode on Chrome).
- Go to Instagram.com.
- Log in to your account.
- You may need to verify your account by SMS or email.
- Log out of your account.
- Force close the Instagram app and reopen it.
- Try logging into your account on the Instagram app.
3. Switch your network
Thirdly, you can try switching your network.
If you’re connected to a Wi-Fi network, try switching to mobile data.
On the other hand, if you’re using mobile data, try connecting to a Wi-Fi network.
In some cases, the white screen issue means that your IP address is temporarily blocked by Instagram.
By switching your network, your IP address will be different.
Hence, the temporary block will be lifted and you should be able to log in to your Instagram account if you’re unable to.
4. Update Instagram
The final method is to try updating Instagram.
Some Instagram updates contain bug fixes and improvements.
Hence, updating Instagram can get rid of the white screen issue.
If you’ve already updated Instagram to the latest version, you need to wait for another update.
Instagram will usually release a follow-up update to fix any bugs or glitches in the previous update.
It’s ironic that some Instagram updates are meant to fix bugs on the app, but it introduces new ones.
This normally happens after every Instagram update, so a follow-up update is needed.
You might be in this exact scenario right now because it’s a common one.
If you’ve tried every nook and cranny and you’re still getting a white screen, your best bet is to wait for a new update.
In some cases, the issue will be gone after 24 to 48 hours even if you did nothing.