Home » How-To » How to Fix “No active devices” in Find My Device

How to Fix “No active devices” in Find My Device

Find My Device is an app that helps you to find your lost Android phone.

It can also lock your device until you retrieve it.

You can see your Android phone, tablet, or watch on a map.

If the current location is not available, you’ll see the last known location.

You can find your device in airports, shopping centers, or other buildings using the indoor maps feature.

To do so, open Google Maps, tap on the device location and tap on the Maps icon.

You can play a sound at full volume even if you’ve put your device in silent mode.

Lock your device with a custom message or erase it.

Lastly, you can check its network, battery status, and hardware details.

In this guide, you’ll learn how to fix “No active devices” in Find My Device for Android or Google.

Why does Find My Device say “No active devices”?

No active devices

Find My Device says “No active devices” because your Google account is not linked.

The error message can also happen because your location is off or you’ve hidden your device.

The Find My Device app also needs to be enabled in your settings.

In rare cases, the app might contain bugs/glitches due to a recent update.

If that’s the case, you need to wait for a follow-up update to fix those bugs/glitches.

How to fix “No active devices” in Find My Device

To fix “No active devices” in Find My Device, you can either try to clear the app’s cache or update the app.

You can also try to turn on your location, turn on the app, or unhide your device.

Fix 1: Clear Find My Device’s cache

Clear Find My Device’s cache:

  1. Open the Settings app.
  2. Apps > See All Apps > Find My Device.
  3. Storage & cache > Clear storage > Clear cache > Force stop.

Clear Google Play service’s cache:

  1. Open the Settings app.
  2. Apps > See All Apps > Google Play services.
  3. Storage & cache > Manage space > Clear all data > Force stop.

After you’ve cleared both Find My Device’s and Google Play service’s cache, restart your phone.

Lastly, open the Find My Device app, log in to your Google account, and allow the app to access your location.

Fix 2: Update Find My Device

  1. Open the Google Play Store.
  2. Search for “Find My Device”.
  3. Select “Update” if there’s an update.

Fix 3: Turn on your location

  1. Open the Settings app.
  2. Select “Location”.
  3. Turn on “Location”.

Fix 4: Turn on Find My Device

  1. Open the Settings app.
  2. Security > Find My Device.
  3. Turn on “Find My Device”.

Fix 5: Unhide your device

  1. Go to https://play.google.com/library/devices.
  2. Check the “Show In Menus” box at the top left.

Further reading

How to Fix “Google Keeps Stopping” on Android

How to Fix “Your device isn’t compatible with this version” on Google Play

35+ Free Google Play Gift Cards

About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.