Are your Facebook Marketplace messages not appearing on Messenger?
If so, you won’t be able to chat with the buyer or seller.
Facebook Marketplace allows you to discover, buy, and sell items.
You can search for items in your area or find products that are ready for shipping.
Businesses can display their inventory for retail items, vehicles, home rentals, and more.
If you don’t want to post directly on the marketplace, you can advertise your items.
In this guide, you’ll learn how to fix “No messages new messages will appear here” on Facebook Messenger.
- Why does Messenger say “No messages”?
- How to fix “No messages new messages will appear here” on Messenger
Why does Messenger say “No messages”?
Messenger says “No messages” because you haven’t received any messages yet.
In some cases, you might have accidentally archived your chat after you’ve marked your Marketplace item as sold.
Otherwise, Facebook Messenger is down or there’s a bug/glitch on the app.
Some Messenger updates changes the location of the Marketplace chat.
The main way to access it is via your “Chats” under “Marketplace”.
For some users, the Marketplace chat can be accessed by tapping on their profile picture > Marketplace.
Update #1: As of 26 September 2023, many users reported that they are unable to see their messages on Messenger due to an outage.
How to fix “No messages new messages will appear here” on Messenger
To fix “No messages new messages will appear here” on Messenger, try to check your archived chats, allow others on Facebook to message you, or uninstall and reinstall Messenger.
If all else fails, you need to use the Facebook app to check your Marketplace messages instead of Messenger.
If you’ve recently updated Messenger, the Marketplace chat might have moved.
It’s either located in your chats or in the menu under “Marketplace”.
In some cases, Messenger might be down, so you need to check its status on downdetector.com/status/facebook-messenger.
If there’s a spike in the graph, it means that Messenger is most likely down and you need to wait for a few hours for it to be back up.
Fix 1: Check your archived chats
- Open Facebook Messenger.
- Tap on your profile picture.
- Select “Archived chats”.
- Find your Facebook Marketplace chat.
Note: You might have accidentally archived a Marketplace chat after you’ve marked an item as sold, so you need to check your archived chats.
Fix 2: Allow others on Facebook to message you
- Open Facebook Messenger.
- Tap on your profile picture.
- Select Privacy & safety > Message delivery > Others on Facebook.
- Select “Message requests”.
- Force exit Messenger and reopen it.
Note: This will allow people to message you on Facebook.
Fix 3: Uninstall and reinstall Messenger
- Tap and hold the Messenger app and delete it.
- Open the App Store or Google Play Store.
- Search for Messenger and reinstall it.
- Open Messenger and log in to your Facebook account.
- Check if your Marketplace messages are there (it should be fixed now).
Note: Reinstalling Messenger will log you out of all accounts (so you’ll have to log in again), but all of your chats will be saved as they are stored in Facebook’s database.
Fix 4: Use the Facebook app instead
- Open the Facebook app.
- Select Marketplace > Profile icon > Inbox.
- Select “Selling” or “Buying” (depending on the chat that you want to access).
- Open the chat that you want to see.
Note: If you can’t see your Marketplace messages on Messenger, you have to view them on the Facebook app instead.
Further reading
How to Fix Messenger Filters Not Working
