Are you getting an error code 429 on Roblox when you’re launching it?
Here’s the error message: “An error was encountered during authentication. Please try again”.
The error message occurs when there is a service disruption in Roblox’s servers.
This can affect platforms like the Roblox website, mobile app, or Xbox app.
In this guide, you’ll learn how to fix Roblox error code 429 (Authentication Failed) on PC or the mobile app.
How to Fix Roblox Error Code 429
To fix error code 429 in Roblox, the first thing that you’ll want to do is check if Roblox is down on status.roblox.com.
If it’s not down, you can either try downloading the Roblox Windows app/Microsoft Store app, deleting Roblox’s log files, or connecting to a VPN.
Fix 1: Download the Roblox Windows app
- Go to https://www.roblox.com/download.
- Select “Download Windows app”.
- Run “RobloxPlayerInstaller”.
- Log in to your Roblox account and try playing a game!
Fix 2: Download the Roblox Microsoft Store app
- Search for “Microsoft Store” using Windows Search and open it.
- Search for “Roblox” and select “Get” to install it.
- Launch the Roblox Microsoft Store app and try playing a game!
Fix 3: Delete Roblox’s log files
- Search for “%localappdata%” (without quotation marks) using Windows Search and press Enter.
- Open the “Roblox” folder.
- Open the “logs” folder.
- Select all files, right-click, and select “Delete”.
- Launch Roblox and try playing a game!
Fix 4: Connect to a VPN
- Install a PC/mobile app like ProtonVPN.
- Connect to a free VPN (e.g., Australia).
- Launch Roblox and try playing a game!
Further reading
How to Fix Roblox Error Code 304