Microsoft Rewards is a program that allows you to earn rewards by engaging in various activities.
By signing up for free and accessing a personalized dashboard, you can complete offers and track their point balance.
These points can be redeemed for gift cards and other exciting items, or you can choose to donate them.
There are multiple ways to earn points like searching with Bing, shopping at the Microsoft Store, and more.
Microsoft Rewards offers a free and enjoyable way to reward oneself while also making a difference through donations.
In this guide, you’ll learn how to fix “There is an issue with your account or order” on Microsoft Rewards for Bing.
How to fix “There is an issue with your account or order” on Microsoft Rewards
To fix “There is an issue with your account or order” on Microsoft Rewards, you need to use a different phone number for verification purposes.
You can also try to redeem a reward on the Bing app or contact Microsoft Rewards customer support for assistance.
Fix 1: Change your phone number
- Use a different phone number to send the verification code.
- Use a mobile phone or landline number instead of a VoIP phone number.
- You can also select the option to call you instead of text you and enter your home number.
Method 2: Redeem rewards on the Bing app
- Download the Bing app on the App Store or Google Play Store.
- Open the Bing app and log in to your Microsoft account.
- Navigate to Microsoft Rewards and redeem a reward.
Method 3: Contact Microsoft Rewards customer support
- Go to https://rewards.bing.com/support.
- Enter the title of the issue and provide your information.
- Explain that you’re not able to redeem rewards.
- Submit the request and wait for 24 hours for Microsoft to respond to you.