Are you getting a “The email you provided is not supported” error in ChatGPT?
Here’s the second part of the error, “Please contact us through our help center if this issue persists”.
This happens when you’re trying to create an OpenAI account.
The email provider that you’re using can be Hotmail, Outlook, Yahoo Mail, or others.
In this guide, you’ll learn how to fix “Oops!” followed by “The email you provided is not supported” in ChatGPT.
- Why is the email I provided not supported in ChatGPT?
- How to fix “The email you provided is not supported” in ChatGPT
Why is the email I provided not supported in ChatGPT?
The email you provided is not supported in ChatGPT because your email address has been compromised.
You can check if your email address is compromised by visiting haveibeenpwned.com.
The website will check if your phone number or email address is in a data breach.
If your email address is in a data breach, OpenAI/Cloudflare will prevent you from creating an account.
How to fix “The email you provided is not supported” in ChatGPT
To fix “The email you provided is not supported” in ChatGPT, you need to open an Incognito window.
After you’ve opened an Incognito window, create an OpenAI account using Google.
Here’s how to do this (expand the screenshots above):
- Open an Incognito window.
- Go to chat.openai.com and select “Sign up”.
- Select “Continue with Google”.
- Enter your email address and password.
- Verify your email address and phone number.
- Start using ChatGPT!
If you don’t have a Google account, you need to create one.
After you’ve created one, follow the steps above to create an OpenAI account.
If it still doesn’t work, try linking your phone number to your Google account before creating an OpenAI account.
Further reading
How to Fix “Sorry, you have been blocked” in ChatGPT
