Home » How-To » How to Fix “Unable to find a valid license of Diablo IV”

How to Fix “Unable to find a valid license of Diablo IV”

Diablo IV offers an unmatched experience in the realm of action role-playing games.

It features a never-ending array of evil creatures to defeat, a vast array of skills to master, terrifying dungeons, and legendary loot to obtain.

You can start your adventure alone or with your companions and explore dark and beautiful locations.

Venture into a shared world where you can gather in towns to trade items or team up to face world bosses.

To fight against the unspeakable terrors that plague this world, you can create and personalize your character.

Choose from five classes, experiment with powerful equipment, and select your talents and abilities.

In this guide, you’ll learn how to fix the “Unable to find a valid license of Diablo IV” error in Diablo 4 for PS4, PS5, or Xbox.

Why is Diablo 4 unable to find a valid license?

Diablo 4 is unable to find a valid license because of a bug/glitch.

According to @Diablo on Twitter, they are seeing reports of users experiencing invalid license errors.

They are currently looking into this and will update users once they have more information.

If you open the Battle.net launcher, you’ll see this message, “We are investigating reports of login issues”.

Followed by, “Affecting Diablo IV and working to resolve these as soon as possible”.

How to fix “Unable to find a valid license of Diablo IV”

To fix “Unable to find a valid license of Diablo IV”, try restarting and updating the Battle.net launcher.

If you’re encountering the issue on a PS4 or PS5, try downloading any PS+ monthly game/free game or buying the cheapest currency pack from the PlayStation Store.

Fix 1: Restart the Battle.net launcher

Exit the Diablo IV and restart the Battle.net launcher.

To restart the Battle.net launcher, click on the Battle.net logo, and select “Restart and Update”.

Here’s how to do this:

  1. Exit Diablo IV.
  2. Click on the Battle.net logo.
  3. Select “Restart and Update”.
  4. Launch Diablo IV.

After you’ve restarted the Battle.net launcher, the “We are investigating reports of login issues” message should be gone.

Now, launch Diablo IV and your license should be valid.

If the error still persists, you need to wait a few hours before trying again.

Fix 2: Download any PS+ monthly game

Try downloading any PS+ monthly game or a free game from the PlayStation Store.

After that, launch Diablo 4 and the game should be able to verify your license.

Fix 3: Purchase a currency pack

Go to the PlayStation Store and search for Diablo IV.

Purchase the cheapest currency pack (e.g. $1.99) and launch the game.

Further reading

Diablo 4 Discord Server

How to Force Restart Roblox on Mobile or PC

How to Fix “Failed to load library” in Roblox


About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.