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How to Fix “We Suspended Your Account” on Facebook

To fix “We Suspended Your Account” on Facebook, you need to log in to your account and disagree with the decision.

After you’ve disagreed with the decision, you need to upload a photo of yourself and wait until Facebook reviews it.

Facebook claims that their team will take less than a day to review your photo.

However, it can take about a week for them to review your photo.

Hence, you need to try to log in to your Facebook account every day.

If successful, your account will be suspended and you’ll be able to log in to it.

Keep in mind that you have only 30 days to disagree with the decision.

After that, your Facebook account will be permanently suspended.

Hence, you need to make sure that you disagree with the decision before 30 days.

Here’s how to fix “We Suspended Your Account” on Facebook:

  1. Log in to your Facebook account
  2. Disagree with the decision
  3. Enter the text from the image
  4. Upload a photo of yourself
  5. Read what happens next
  6. Log out of your account
  7. Log in to your Facebook account after 3 days
  8. Your Facebook account has been unsuspended

1. Log in to your Facebook account

We suspended your account Facebook

Firstly, open the Facebook app or go to facebook.com.

Once you’re on Facebook, you need to log in to your account.

After you’ve logged into Facebook, you’ll see the “We Suspended Your Account” error.

You’ll also see the number of days left to disagree with the decision.

Scroll down the page and proceed to the next step.

2. Disagree with the decision

Disagree with decision Facebook

After you’ve scrolled down the page, you’ll see a “Disagree with Decision” button.

If you think that Facebook suspended your account by mistake, you can disagree with the decision.

However, you only have 30 days to disagree with the decision.

After 30 days, your account will be permanently suspended.

Tap on “Disagree with Decision” to disagree with the decision to suspend your Facebook account.

3. Enter the text from the image

Help us confirm it's you Facebook

After you’ve tapped on “Disagree with Decision”, you’ll land on the “Help Us Confirm It’s You” page.

On the page, you need to complete a CAPTCHA.

This is to prove that you’re not a bot.

Enter the text as shown in the image and tap on “Continue” to proceed to the next step.

4. Upload a photo of yourself

Upload a photo of yourself Facebook

After you’ve completed the CAPTCHA, you’ll land on the “Upload A Photo Of Yourself” page.

Now, you need to upload a photo of yourself that clearly shows your face.

The photo needs to be well-lit and not blurry.

In addition, you cannot include other people in the shot.

Tap on “Upload Image” and take or upload a photo of yourself.

Facebook will use the photo to check if the account belongs to you.

After that, your photo will be deleted and it will never appear on your profile.

After you’ve uploaded a photo of yourself, scroll down the page and tap on “Continue” to proceed to the next step.

5. Read what happens next

After you’ve uploaded a photo of yourself and tapped on “Continue”, you’ll land on the “Your Disagreed with the Decision” page.

The page contains information on what happens next.

Facebook claims that their team will take just over a day to review your information.

However, at the bottom of the page, the information states that they have fewer people available to review your information.

As a result, it can take up to a week or more for your information to be reviewed.

Scroll down the page and read the rest of the information.

6. Log out of your account

After you’ve scrolled down the page, you’ll see a couple of bullet points.

The first bullet point states that if your account follows Facebook’s community standards, it will be unsuspended.

The second bullet point states that if your account does not follow Facebook’s community standards, it will be permanently disabled.

Hence, you need to wait until Facebook reviews your information.

Tap on “Logout” to log out of your account.

7. Log in to your Facebook account after 3 days

Now that you’ve submitted your photo to Facebook, you need to wait for your information to be reviewed.

According to Facebook, it takes just under a day for your information to be reviewed.

However, it can take up to a week or more due to the lack of reviewers.

Hence, you need to try to log in to your Facebook account after 3 days.

Or, you can try to log in to your account every day to see if it is resuspended.

Make sure to check your email for any updates from Facebook as well.

8. Your Facebook account has been unsuspended

How to Fix “We Suspended Your Account” on Facebook

If you’re able to log in to your Facebook, it means that your account has been unsuspended!

If you’re not able to log in to Facebook, your account might be still under review.

Therefore, you need to wait until the review is complete.

Unfortunately, if you’ve violated one or more of Facebook’s community standards, your account will be permanently disabled.

If that’s the case, you need to create a new Facebook account.

Conclusion

The “We Suspended Your Account” error on Facebook means that your account is banned.

This happens when you violate one or more of Facebook’s community standards.

Here’s the full error message, “Your account, or activity on it, doesn’t follow our community standards”.

Followed by, “30 days to disagree with the decision”.

If you think that your account was suspended by mistake, you can follow the on-screen instructions to unsuspend it.

After you’ve followed the on-screen instructions, it can take a week or more to get your account back.

If your account is still under review after a week, you can contact Facebook support for help here: https://www.facebook.com/business/help/support.

On the page, you’ll be able to see a contact button where you can contact Facebook support.

However, you need to purchase an ad on Facebook for the button to appear.

Further reading

How to Fix “Login Approval Needed” on Facebook

How to Fix Facebook Two-Factor Authentication Code Not Received

3 Steps to Appear Offline on Facebook Messenger

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About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with over 7+ years of experience in Social Media and 3+ years of experience in investing in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.