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How to Fix WhatsApp Video Call Rotate Problem

Lim How Wei
May 27, 2023

WhatsApp has introduced video calling as the next step in its mission to connect people.

Video calling allows users to make video calls across Android, iPhone, and Windows Phone devices.

WhatsApp aims to make communication more personal by providing the ability to see your friends and family’s faces.

However, some users are experiencing difficulty in video calling because their screens will automatically rotate upside down.

In this guide, you’ll learn how to fix the WhatsApp video call auto-rotation or upside-down problem on iOS or Android.

Why is the video call automatically rotating on WhatsApp?

The video call is automatically rotating on WhatsApp because you’ve enabled screen rotation on your iOS or Android device.

On your iOS device, if the “Portrait Orientation Lock” feature is disabled, your screen will automatically rotate based on the position of your phone.

Similarly, on your Android device, if the “Auto-rotate” feature is enabled, your screen will automatically rotate based on the position of your phone.

In other cases, there might be a glitch on the WhatsApp app that can be resolved by restarting the app or your phone.

How to fix WhatsApp video call rotate problem

To fix the WhatsApp video call rotate problem, you need to force stop and reopen WhatsApp.

You can also try turning off the screen rotation feature or restarting your phone.

Method 1: Force stop and reopen WhatsApp

For iOS:

  1. Swipe up from the bottom to the middle of your screen.
  2. Scroll to the WhatsApp card and swipe up to force-stop the app.
  3. Open WhatsApp and try video calling again.

For Android:

  1. Open the Settings app and select “Apps”.
  2. Select “See all apps” and select “WhatsApp”.
  3. Select “Force Stop”, select “Storage & cache”, and select “Clear cache”.
  4. Open WhatsApp and try video calling again.

Method 2: Turn off screen rotation

WhatsApp Video Call Rotate Problem

For iOS:

  1. Swipe down from the top right corner of the screen.
  2. Tap on the lock icon to turn on the Portrait Orientation Lock feature.
  3. Open WhatsApp and try video calling again.

For Android:

  1. Swipe down twice from the top of the screen.
  2. Tap on the “Auto-rotate” feature until it switches to “Portrait”.
  3. Open WhatsApp and try video calling again.

Further reading

How to Join WhatsApp Beta

How to Bold, Underline, Italics, Strikethrough, or Monospace on WhatsApp

How to Fix “You can’t send messages to this group” on WhatsApp

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About the author

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Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.