How to Fix “You Can’t Buy and Sell on Facebook”

Are you getting a “You Buy and Sell on Facebook” error on Marketplace?

Here’s another variation of the error message, “You Can’t Buy or Sell items on Marketplace”.

Every day, a ton of users are blocked from using the Facebook Marketplace.

The problem is that it’s very difficult to get in touch with Meta support.

This is because they’ve removed most of their contact options including calling and chatting.

In this guide, you’ll learn how to fix the “You Can’t Buy and Sell on Facebook” error/notification (decision is final) on Marketplace.

• Why can’t I no longer buy and sell on Facebook?
• How to fix “You Can’t Buy and Sell on Facebook”

Why can’t I no longer buy and sell on Facebook?

You can no longer buy and sell on Facebook Marketplace because you’ve violated one or more commerce policies.

The commerce policies include no adult products, alcohol, healthcare products, services, and others.

You can see the full list of policies here: facebook.com/policies_center/commerce/.

If you didn’t violate any policy in the list, it means that you’re blocked by mistake.

If that’s the case, you need to request a review or contact Facebook support for help.

How to fix “You Can’t Buy and Sell on Facebook”

To fix “You Can’t Buy and Sell on Facebook”, you need to request a review on the Marketplace page itself.

If the “Request Review” button doesn’t appear for some reason, you need to contact Facebook by sending your feedback.

Fix 1: Request a review

1. Open the Facebook desktop or mobile app.
2. Navigate to Facebook Marketplace.
3. Select the “Request Review” button.
4. Follow the on-screen instructions to request a review.
5. Wait for 1 to 3 business days for Meta’s response.

Fix 2: Report a problem on Facebook

1. Open the Facebook app and tap on the Menu icon.
2. Expand “Help & Support” and select “Report a problem”.
3. Select “Continue to report” and select “Include”.
4. Select “Marketplace” as the feature.
5. Explain that you’ve been banned from Facebook Marketplace by mistake.
6. Send the report and wait for 1 to 3 business days for Meta’s response.

Fix 3: Report a problem in Meta Business Suite

1. Go to business.facebook.com on a desktop and log in to your Facebook account.
2. Select “Help” on the left sidebar and select “Give feedback”.
3. Select “Other” as the topic.
4. Explain that you’ve been banned from Facebook Marketplace by mistake.
5. Send the report and wait for 1 to 3 business days for Meta’s response.

Further reading

How to Get Unbanned from Facebook Marketplace

How to Bypass “Set up a way to access your chat history” on Messenger

How to Fix “An unexpected error occurred” on Facebook