The App Store is a trusted and secure platform for discovering and downloading apps on an iPhone.
It prioritizes user privacy, security, and content standards with a vast selection of nearly two million apps.
The App Store aims to provide users with amazing experiences they can feel confident about.
On the other hand, iTunes allows you to download music, movies, TV programs, and podcasts.
You can download apps from the App Store and iTunes by entering your passcode, using Face ID, or Touch ID.
However, some users are unable to download apps because their accounts are disabled.
In this guide, you’ll learn how to fix “Your account has been disabled in the App Store and iTunes” on your iPhone.
- Why is my Apple ID disabled?
- How to fix “Your account has been disabled in the App Store and iTunes”
Why is my Apple ID disabled?
Your Apple ID is disabled because you or someone else enters an incorrect password too many times.
As a result, your Apple ID will be disabled as a security measure.
This is to prevent hackers from accessing your account using brute force.
Here’s the error message that you might encounter, “Your account has been disabled in the App Store and iTunes”.
If so, you won’t be able to download apps from the App Store or iTunes.
How to fix “Your account has been disabled in the App Store and iTunes”
To fix “Your account has been disabled in the App Store and iTunes”, you need to contact Apple support.
You can contact Apple support by chatting with them or calling them.
- Go to https://getsupport.apple.com/solutions.
- Select the “Chat” (recommended) or the “Call” option.
- If you’ve selected the “Chat” option, enter your first name, last name, and email.
- Select “Continue” and wait for an Apple advisor to chat with you.
- Explain that your Apple ID has been disabled and you need help to recover it.
After you’ve explained your issue, the Apple advisor will give you instructions on your next steps.
They will help you to recover your account so that you can log in to the Apple Store and iTunes again.
If the link above does not work, search for “If your Apple ID is locked or disabled” on Google and visit the first search result.