Are you getting a “Your account has been disabled for violating our terms” error on Instagram?
Here’s the second part of the error message, “Learn how you may be able to restore your account”.
The error message means that your Instagram account has been disabled.
If you think that your account was disabled by mistake, you can submit an appeal.
In this guide, you’ll learn how to fix “Your account has been disabled for violating our terms” on Instagram.
How to fix “Your account has been disabled for violating our terms” on Instagram
To fix “Your account has been disabled for violating our terms” on Instagram, you need to submit the “My Instagram Account Was Deactivated” form.
After you’ve submitted the form, Instagram will send you an email asking you to send them a selfie of yourself.
Send them a selfie of yourself holding a handwritten code and wait for 3 to 5 days.
After 3 to 5 days, Instagram will send you an email saying that your account has been reactivated.
Keep in mind that this only works if your Instagram account was disabled by mistake.
If you’ve violated one or more of Instagram’s community guidelines, your account will not be reactivated.
Here’s how to fix “Your account has been disabled for violating our terms” on Instagram:
- Go to the “My Instagram Account Was Deactivated” form
- Enter your contact information
- Complete and submit the form
- Wait for Instagram’s email
- Wait for Instagram to reactivate your account
1. Go to the “My Instagram Account Was Deactivated” form
To begin with, you need to navigate to the “My Instagram Account Was Deactivated” form.
To do so, open a browser like Safari or Chrome.
Next, go to Google and search for “My Instagram Account Was Deactivated”.
Then, click on the search result that says, “My Instagram Account Was Deactivated”.
Alternatively, you can visit the form using this link: https://help.instagram.com/contact/437908793443074.
You can also use this link to submit an appeal: https://www.facebook.com/help/contact/606967319425038 (you don’t have to describe the content at issue in this form).
I recommend submitting an appeal using the first link first.
If you haven’t received a response from Instagram after a week, you can try the second link.
2. Enter your contact information
Once you’re on the form, you need to tap on “I understand and wish to continue”.
The form is for accounts that have been disabled due to intellectual property violations, sharing fraudulent content, or sharing misleading content.
Keep in mind that you may not receive a response if your account was disabled for any other reason.
The form contains multiple fields including “Your name”, “Email address”, “Your Instagram username”, and more.
Firstly, you need to provide your contact information.
Enter your name in the “Your name” field and your email address in the “Email address” field.
Please enter the same email address that you’ve used to create your Instagram account.
3. Complete and submit the form
After you’ve provided your contact information, scroll down the form.
Now, you need to provide the content at issue.
This includes your Instagram username and a description of the content at issue.
Firstly, enter your Instagram username in the “Your Instagram username” field.
For example, if your Instagram link is instagram.com/test, you need to enter “test” without quotation marks.
Secondly, you need to describe the content at issue in the “Please explain why you believe that the content should not have been removed” field.
If you think that your content didn’t violate Instagram’s community guidelines, you need to explain it.
Here’s an example of a description, “Hi Instagram, I did not post anything that violates the community guidelines. My account has been disabled by mistake. Please look into this”.
You can add any attachments that prove your statement by tapping on “Choose files”.
Lastly, confirm that you wish to submit the form and tap on “Send”.
4. Wait for Instagram’s email
After you’ve sent the “My Instagram Account Was Deactivated” form, you need to wait for 3 to 5 days for Instagram’s response.
Due to the overwhelming number of responses, it can take up to a week or more.
Instagram will then send you an email with instructions on your next steps.
This includes replying to the email and attaching a photo of yourself holding a handwritten copy of a code.
Now, you need to reply to the email with a selfie of yourself holding the code.
This is to prove the ownership of your Instagram account.
Make sure that the photo you send includes the code, your full name, and your Instagram username.
In addition, it needs to include both your hands and your entire face.
5. Wait for Instagram to reactivate your account
After you’ve sent a selfie of yourself holding the code, you need to wait for Instagram to review your selfie.
This might take 24 hours to a few days, so you need to be patient.
If successful, Instagram will send you an email saying that your account has been reactivated.
Here’s what it’ll say, “It looks like your account was disabled by mistake. Your account has been reactivated, and you should now be able to log in”.
You can now log in to your Instagram account!
Instagram support is very hard to reach because they receive too many requests.
As a result, you might have to wait for multiple days before Instagram reviews your appeal.
A lot of people are hesitant in sending a picture of themselves during the appeal process.
Unfortunately, that’s the only way that Instagram can use to verify your identity, so you have no other choice.
Instagram disables accounts that repeatedly violate their community guidelines.
However, some accounts get disabled by mistake.
If so, you need to follow the steps above to reactivate or recover your Instagram account.
Alternatively, you can start a live chat with Facebook business support by purchasing an ad.