Is your withdrawal suspended on Binance?
Here’s the full error message, “Withdrawal suspended due to risk management”.
Or are you getting a “Your account may be at risk” error?
Withdrawal issues on cryptocurrency exchanges like Binance are common.
In fact, Binance receives thousands of support requests on the r/Binance subreddit alone.
The subreddit has a weekly support thread where you can post about your case.
However, you need to get a case ID by starting a live chat with Binance support first.
But before you contact Binance for help, you need to understand why you’re unable to withdraw from the exchange.
This is because in most cases, you just have to wait for some time before you can withdraw from Binance again.
Get started on Binance here: https://www.binance.com/en/register?ref=73583477 or use “73583477” as the referral code.
In this guide, you’ll learn why is your Binance withdrawal suspended, and how to fix it.
Why is my Binance withdrawal suspended?
Your Binance withdrawal is suspended either because there’s a system upgrade or you’ve recently changed your password.
However, it can also be due to a mistake on Binance’s end.
If there’s a system upgrade, withdrawals will be temporarily suspended.
Hence, you just need to wait until the system upgrade is completed.
If you’ve recently changed or reset your password, you won’t be able to make withdrawals from Binance for 24 hours.
After 24 hours, you’ll be able to make withdrawals again.
However, if it’s a mistake from Binance’s end, waiting will not solve the issue.
Instead, you’ll have to contact Binance for assistance.
Here’s more detail on why your Binance withdrawal is suspended:
1. System upgrade
Firstly, if there’s a system upgrade, withdrawals will be temporarily suspended on Binance.
You can check whether there’s a system upgrade by following Binance Customer Support on Twitter.
Whenever there’s a system upgrade on Binance, they will announce it on their website.
In addition, they’ll announce it on their Twitter as well.
If there’s a “System Upgrade Notice” tweet, visit the link that is shared in the tweet.
Clicking on the link will open the system upgrade news on the Binance website.
The news will contain information about the system upgrade such as its time and duration.
For example, if the system upgrade is 2 hours long, there’ll be a phrase that says “The upgrade will take approximately 2 hours”.
This means that you have to wait for 2 hours before you can make withdrawals on Binance again.
The time of the system upgrade will also be displayed (e.g. 2021-04-20 2:00 AM (UTC)).
2. Password change
Secondly, if you’ve recently changed or reset your Binance password, withdrawals will be temporarily suspended.
When you’re on the “Change Login Password” page, there will be a warning at the top of it.
The warning states that withdrawals will not be permitted for 24 hours after security changes.
The temporary suspension of withdrawals is due to security purposes.
Hence, if you’ve recently changed or reset your Binance password, you need to wait for 24 hours before you can make withdrawals again.
After that, the error message will be automatically lifted.
How to fix “Withdrawal Suspended” on Binance
To fix “Withdrawal Suspended” on Binance, you can either wait it out or contact Binance support for help.
If there’s an ongoing system upgrade or you’ve recently changed your Binance password, you need to wait it out.
Withdrawals will be available again once the system upgrade is complete.
After you’ve changed your Binance password, you’ll only be able to make withdrawals after 24 hours.
However, if there isn’t an ongoing system upgrade or you didn’t change your password, it means that the issue might be from Binance’s end.
If that’s the case, you need to contact Binance for help as you won’t be able to fix the withdrawal issue yourself.
Here’s how to fix “Withdrawal Suspended” on Binance:
1. Wait it out
The first method to fix the “Withdrawal suspended” issue on Binance is to wait it out.
However, before you do so, make sure you understand why you’re not able to make withdrawals from Binance first.
If there’s an ongoing system upgrade or you’ve recently changed your Binance password, then you need to wait for withdrawals to be reactivated again.
If there’s an ongoing system upgrade, there will be an announcement post about it.
You can find the link to the post by visiting Binance Customer Support on Twitter.
The post will mention the duration of the upgrade.
For example, if the upgrade takes 2 hours, you’ll see a phrase that says “The upgrade will take approximately 2 hours”.
On the other hand, if you’ve recently changed your Binance password, you need to wait for 24 hours to make withdrawals due to security purposes.
However, if there isn’t an ongoing system upgrade or you didn’t change your password recently, waiting is redundant.
Instead, you’ll need to contact Binance support for help.
2. Contact Binance support
The second method to fix the “Withdrawal suspended” issue on Binance is to contact Binance support for help.
Firstly, go to the Binance website and log in to your account.
Next, click on the chat icon at the bottom right of the website.
After you’ve clicked on the chat icon, you’ll land on a live chat.
On the live chat, select “Crypto withdrawal”.
Alternatively, you can open the live chat by visiting this link: https://www.binance.com/en/chat.
Then, select the most appropriate option that relates to your issue (e.g. Cannot withdraw crypto).
Once you’ve selected an option, you’ll need to wait for a customer support representative to chat with you.
Describe your withdrawal issue to the representative and follow their instructions.
If your case is still not resolved, you can submit its ID on the Weekly Binance Support Thread on r/Binance.
The moderators will then escalate your case to the Binance support team.
Conclusion
Cryptocurrency exchanges like Binance are increasing in popularity.
Consequently, more and more users are joining the exchange, which will lead to more support requests.
On Binance, withdrawal issues are common, and it can be challenging to get in touch with Binance support.
If you’re looking for a list of ways to contact Binance, check out this article: 3 Ways to Contact Binance.
Further Reading
How to Change Your Email Address on Binance
