Changing your birthday on TikTok is not that easy.
When you first sign up on TikTok, you’re required to enter your date of birth.
If you accidentally set it to under 13, you won’t be able to access TikTok.
However, you can easily bypass this by signing up for an account on the desktop version of TikTok instead.
But if you want to change your age on TikTok when you already have an account, you need to use another solution.
For example, if you’re under 16, you won’t be able to go live on TikTok even if you have over 1,000 followers.
In this guide, you’ll learn how to change your birthday on TikTok in 3 steps and a couple of frequently asked questions.
- How to change your birthday on TikTok
- Why won’t TikTok accept my date of birth?
- What is the age limit to go live on TikTok?
How to change your birthday on TikTok
To change your birthday on TikTok, you need to contact TikTok support via the feedback form.
On the feedback form, you need to include your contact information, the description of your issue, and an attachment of your ID.
Then, submit the form and wait for 1 to 3 business days for TikTok’s response.
Unfortunately, you won’t be able to change your birthday on the TikTok app.
This is because there isn’t a date of birth setting on the app itself.
In order to change your birthday/age/birth date, you need to contact TikTok support.
You can contact also TikTok support on the app via your profile > three dots > report a problem > account and profile > editing profile > other > still have problem.
You can also attach a photo of your ID on there as proof of your age.
However, in this guide, you’ll learn how to contact TikTok via the feedback page instead.
Step 1: Go to the TikTok feedback page
Go to the TikTok Feedback page.
To change your birthday on TikTok, you need to contact them via the “Share your feedback” page.
Firstly, open a browser on a desktop or mobile device.
Then, go to Google and search for “TikTok feedback” and click on the first link that says “Share your feedback”.
Alternatively, you can visit the feedback page directly at tiktok.com/legal/report/feedback.
This page allows you to send your feedback to TikTok.
You can also tell them about a problem that you’ve encountered on the app such as changing your birthday.
Either way, you’re more likely to get a response from TikTok when you contact them via the feedback form.
Proceed to the next step to learn how to fill up the form correctly.
Step 2: Fill up your contact information
Enter your email address (that is linked with your TikTok account), username, and a description of your problem.
Once you’re on the form, you’ll see 3 fields—”Email address”, “Username”, and “What would you like to tell us?”.
Firstly, enter your email address that is linked with your TikTok account.
For example, if you’ve created an account on TikTok using the firstname.lastname@example.org email, enter that email.
Next, enter your TikTok username.
Your username (e.g. @followchain) can be found on your TikTok profile below your profile picture.
Although the username field is optional, you should enter it just in case as TikTok support might need it.
Lastly, under the “Feedback” header, you’ll see the “What would you like to tell us?” field.
Explain that you want to change your birthday on TikTok as you’ve accidentally set the wrong date of birth.
Here’s an example of a description, “Hi, I set a wrong birthday when I created my TikTok account. Can you help me to change my date of birth to 01/01/2000?”.
Proceed to the last step to find out how to complete the form and submit it.
Step 3: Attach your ID and submit the form
Upload > attach a screenshot of your ID > submit.
After you’ve entered your contact information and the description of your problem, you need to attach your ID.
Attaching your ID will prove that the birthday that you want to change to is your real birthday.
Otherwise, TikTok might not help you to change it.
Firstly, take a photo of your ID or scan it on a scanner.
Under the “Attachments (Optional)” header, you’ll see an “Upload” link.
By selecting the “Upload” link, you’ll be able to upload up to 10 screenshots related to your problem.
Select “Upload” and select a screenshot of your ID (with a clear date of birth).
Lastly, select “Submit” to submit the form to TikTok.
TikTok will then review your report and you’ll typically receive a response from them in 1 to 3 business days.
Congrats, you’ve successfully learned how to change your birthday on TikTok!
Why won’t TikTok accept my date of birth?
TikTok won’t accept your date of birth because you are under 13 years old.
To sign up for TikTok, you need to be at least 13 years old.
In order to successfully sign up for TikTok, you need to select a date of birth that is 13 years old and above.
In the event that you selected a date of birth that’s below 13 years old, you can try signing up for a TikTok account on the desktop version of TikTok instead of the mobile app.
Signing up for an account on the desktop version of TikTok will bypass the error message.
What is the age limit to go live on TikTok?
The age limit to go live on TikTok is 16 years old.
If you are below 16, you won’t be able to go live on TikTok even if you have over 1,000 followers.
To bypass this, you can either contact TikTok support to change your age or create a new account.
Alternatively, you can wait until you turn 16 years old to livestream on the app.
Changing your age can be a hassle on social media platforms.
On Facebook, you can only change your birthday for a limited number of times.
On the other hand, TikTok does not even have a birthday setting, and you have to contact TikTok support if you want to change it.
At the end of the day, these platforms hope to mitigate underage users from creating an account as content on them might not be suitable for children.
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Lim How Wei is the founder of Followchain. Feel free to follow him on Instagram.