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How to Fix Chat Heads Not Showing on Messenger

The Chat Heads feature on Messenger allows you to read and reply to messages while you’re using other apps.

When you get a new message, a chat head (a circle with your friend’s profile picture) will pop up.

You can view and reply to the message without leaving the screen that you’re on by tapping on it.

You can also move the chat head around your screen by dragging them.

However, some users reported that the feature is not showing up on the app.

In this guide, you’ll learn how to fix Messenger Chat Heads not showing, not working, or missing on Android (Xiaomi/Samsung).

Why are the Messenger Chat Heads not showing?

The Messenger Chat Heads are not showing because you didn’t allow Messenger to “Appear on top”.

Do note that the Messenger Chat Heads feature has replaced Bubbles in the latest version of Messenger.

Hence, you need to enable the Chat Heads feature instead of the Bubbles feature.

Both features are similar to each other and you can access your chats from the home screen.

How to fix Chat Heads not showing on Messenger

To fix Chat Heads not showing on Messenger, you need to turn on the “Chat heads” feature and allow Messenger to “Appear on top”.

After you’ve allowed Messenger to “Appear on top”, you need to open a chat head from your chats for it to appear on your home screen.

Step 1: Turn on “Chat heads”

Chat Heads Messenger
  1. Open the Messenger app and tap on the menu icon.
  2. Tap on the Settings icon next to your profile picture.
  3. Scroll down and turn on “Chat heads”.

Tip: In the latest version of Messenger, the “Bubbles” feature has been replaced with “Chat heads”.

Step 2: Allow Messenger to “Appear on top”

Messenger Chat Heads Not Working
  1. Select “Go to Settings”.
  2. Enable “Messenger” in the “Appear to top” settings.

Tip: You can also find this setting by opening the Settings app > Apps > Three dots > Special access > Appear on top > Messenger > Enable.

Step 3: Open a chat head

Chat Heads Not Showing on Messenger
  1. Go back to Messenger and navigate to a chat.
  2. Tap and hold the chat.
  3. Tap on “Open chat head”.
  4. Access the chat head from your home screen at any time!

Tip: If you don’t want the chat head to show up on your home screen anymore, you can disable it by opening the Messenger app > Menu > Settings > Chat heads > Disable.

Further reading

How to Fix Messenger Bubble Not Showing

How to Fix Facebook Messenger Story Not Showing

How to Fix Messenger Story Not Deleting “This can’t be undone”

About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.