Home » How-To » Contact » How to Contact ChatGPT or OpenAI Support

How to Contact ChatGPT or OpenAI Support

Artificial intelligence has improved over the years, and language models like ChatGPT are at the forefront of this innovation.

ChatGPT is a massive language model developed by OpenAI, which is capable of generating human-like responses to a wide range of prompts.

While ChatGPT is a powerful tool, users may sometimes encounter issues or have questions about how to use the service.

In such cases, it may be necessary to contact OpenAI support for assistance.

Some of the issues that users may face include difficulty getting ChatGPT to generate responses that meet their requirements or errors in the output.

In this guide, you’ll learn how to contact ChatGPT or OpenAI support, whether there’s a contact number and the company’s email address.

How to contact ChatGPT

OpenAI provides a couple of channels where users can reach out for support.

To contact ChatGPT, you can either message the team or contact OpenAI via email.

To send a message to the team, you need to visit the OpenAI Help Center and click on the chat icon.

These support options ensure a positive user experience for the service.

1. Message the team

How to contact ChatGPT
  1. Go to https://help.openai.com/.
  2. Click on the chat bubble icon.
  3. Click on “Search for help”.
  4. Browse various topics until the “Send us a message” button appears.
  5. Click on “Send us a message”.
  6. Select the topic that you need help with.
  7. Follow the on-screen instructions to get help.

2. Contact OpenAI via email

How to contact OpenAI
  • For general inquiries: contact@openai.com (media inquiries, partnership proposals, or job inquiries).
  • For support: support@openai.com (questions or concerns, encountering issues or errors, or technical assistance).

Is there a contact number for OpenAI?

As an AI research laboratory, OpenAI does not have a publicly listed phone number for general inquiries or customer support.

However, you can reach out to OpenAI through their website or via email.

OpenAI provides a comprehensive FAQ section on its website, which may answer some of the most common questions.

If you have a specific question or issue that is not covered in the FAQ, you can submit a ticket through the website.

What is OpenAI’s email?

OpenAI’s email address is contact@openai.com and support@openai.com.

If you have any questions or concerns related to OpenAI’s services or products, you can send an email to support@openai.com.

The OpenAI team typically responds to emails within a few business days, although response times may vary depending on the volume of inquiries.

It’s recommended to provide as much detail as possible in your email so that the OpenAI team can provide a thorough and accurate response.

If you need quick assistance, it’s recommended to use other channels like the OpenAI website’s support page.

Further reading

How to Contact Elon Musk

3 Ways to Contact Discord

3 Ways to Contact TikTok

About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.